NB|AZ Mobile Banking

Zions Bancorporation, N.A.

About this app

Managing your finances on the go has never been easier with the NB|AZ’s Mobile Banking app¹.

• Manage finances with an easy-to-navigate display
• Make quick transfers and quick payments
• Pay single or multiple recipients at the same time
• Send, request, and receive money with Zelle®² to people you know and trust (Personal)
• Deposit checks using Mobile Deposit*⁴
• Submit Wire Transfers^{3, 4} and view transfer history
• Select from 40+ personalized alerts
• Dispute transactions and place stop payments
• Export transactions to PDF
• Locate NB|AZ branches and ATMs

Bill Pay (Personal):
• Pay eBills
• Make quick payments
• Create one-time and recurring payments

Bill Pay (Business)⁴:
• Make payments quickly to existing payees
• Create one-time payments
• Cancel scheduled payments

ACH Direct Deposit (Business)^{3, 4}:
• Send, edit, or cancel single or recurring payments
• Add or edit ACH payees
• Review payment history

User Management (Business)⁵:
• Add or edit users/entitlements
• Reset passwords and more

Dual Authorization (Business)⁶:
• Submit approvals prior to cutoff

Advanced Security Features:
• Enable biometric authentication on supported devices
• Get added layers of protection with multi-factor authentication
• Set up and manage security alerts
• Send and receive secure messages

To Use the App, You Must:
• Have a deposit, loan, line of credit, or credit card account with
NB|AZ
• Have a compatible mobile device and U.S. phone number
• Be connected to Wi-Fi or a mobile internet data service**

Have a comment or question? Email us at [e-mail].

**Message and data rates may apply. Please check with your carrier for details.

1 Mobile Banking requires enrollment in Digital Banking. Fees from your wireless provider may apply. Please refer to the applicable Rate and Fee Schedule (Schedule of Fees or Service Charge Information). Subject to terms and conditions of the Digital Banking Service Agreement. Trademarks used are the property of their registered owner and National Bank of Arizona is neither affiliated with nor endorses these companies or their products/services.

2 U.S. checking or savings account required to use Zelle®. Transactions between enrolled users typically occur in minutes. See your Zelle® Payment Service Agreement for more details. Standard text and data rates from your mobile phone carrier may apply. Available services are subject to change without notice.

Zelle® is intended for sending money to family, friends, and people you know and trust. It is recommended that you do not use Zelle® to send money to people you don’t know. Neither Zions Bancorporation, N.A. nor Zelle® offer a protection program for any authorized purchase made with Zelle®.

In order to send payment requests or split payment requests to a U.S. mobile number, the mobile number must already be enrolled in Zelle®.

Zelle and Zelle related marks are wholly owned by Early Warning Services, LLC. and are used herein under license.

3 Wire Transfers and ACH Direct Deposit require enrollment in each service. See the Personal or Business Schedule of Fees for fees associated with each service.

4 Feature availability for business users is subject to user Entitlements.

5 User Management and certain administrative capabilities are restricted to Customer System Administrators (CSAs) on the business profile. Other conditions may apply, such as if the business has enrolled in Dual Authorization for certain transactions. Refer to the Digital Banking Service Agreement for more information.

6 Approvals are currently applicable for businesses who are enrolled in Dual Authorization, where two business users are required to complete certain transactions (one initiator and one approver).

Ratings and reviews

The application works great, there are a few features that could be better. I run ad guard on my phone to stop the annoying ads. And that interferes with the biometric login and the regular login which will then prompt you for a one-time passcode. Even clicking the I use this often. Check box is still would ask me for the one time passcode. Just go into adguard and remove the app from protection and everything will work as expected.

Yeah, it's not usable. I can't log into my account through the application. ( When I know my credentials are correct) The only way I can access my account is through a desktop or an internet browser. This update simply doesn't work. In the past, (2016-2018) or before the update. It was a great app. I was able to manage my accounts easily. But now it just won't let me into my account.

App has been great until two days ago. Now when I attempt opening it, it crashes. I've cleared cache. It opens once but next time it continues to crash. I uninstalled the app. After reinstalling, it crashes when I attempt to open the app. I can use the web-based banking. Nevertheless, doing so is more cumbersome. Thank you.

What's new

Thank you to our customers for providing valuable feedback. We continue making improvements by fixing bugs and improving the experience. Make sure to turn on auto updates to ensure you always have the latest version of our app.