Ooma Setup

4.3
391 reviews
50K+
Downloads
Content rating
Everyone
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About this app

Telo Setup app allows Ooma customers quickly:
-activate a new Telo or Base Station
-activate 4G Adapter
-reconfigure existing Telo
-check Telo status
-check 4G Adapter's signal strength

More changes and improvements coming soon. Please email to setup-app-feedback@ooma.com if you have suggestions or ideas on how to make this app better.

P.S. You can't make calls with Telo Setup app. Please download Ooma Office or Ooma Residential apps for calling purposes.
Updated on
22 Jul 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
374 reviews
wd5hyq Gary Long
21 April 2024
As many other reviewers have said, this Ooma setup ap is not ready for prime time. Just like most of the other users, I could pair my android with the Telo Air 2, but when it came to clicking the next button in the ap to connect the ap to the Telo Air 2, the displayed connecting circle just goes around and around and after a minute or so, the message 'could not connect to Telo' is displayed. I tried this multiple times with the same results. 500 character limit or I would tell you more!!!!!!!!!!
3 people found this review helpful
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OBX BOY
11 January 2022
For those having trouble connecting the Ooma Telo Air 2 to Wi-Fi read on, I had this issue so what I did was connect it to my internet modem and waited for it to program. Then once it was sat up I picked up the phone and dialed *#*#501. Phone beeps 3 times and that activated the Bluetooth. I then signed out of the app then back in and started the process again with the wifi method and it worked successfully and connected to my wifi. Save time and aggravation and do it this way. It's worth it!
40 people found this review helpful
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Austen Frostad
14 December 2020
Easy to use to set up the 4G Phone Genie model. However ooma's my.ooma account manager is full of little bugs, like input fields that don't behave correctly (like all the phone fields don't format numbers right for you and throw an error so you can submit forms until you manually type in the number correctly, and there is no hint to how it should be entered). More importantly though: I even received an un encrypted email receipt of my order from them and a temporary password one too!
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What's new

Service address validation fixed

App support

About the developer
Ooma, Inc.
dmitry.maslov@ooma.com
525 Almanor Ave Ste 200 Sunnyvale, CA 94085 United States
+1 650-445-5417

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