Richard Southern
Missing or broken functionality, unreliable and slow, pretty much sum up my experience with this app. I use it to try and control my 2022 Taycan GTS. It sometimes works but it has been slow to send and receive commands to the car and it's features are lacking. For example, why no widget to pre-condition, lock or unlock? Those are in the app, so please give us a widget. Look at the My BMW app for an example that works. Also, I've never had the app security work so that's broken too.
5 people found this review helpful
etrusca rs
Not bad, not useful. It quickly found my car after logging in through myporsche website. And if you arent familiar, getting your car added is "approved" by porsche, not "submit anything". I don't have a taycan, but I guess that's the only thing available for "tips and tricks" so far. Seems lacking in functionality for now, but overall flow is nice. It's a nice start and will keep for updates. I wouldn't be surprised if pfs is denied, due to security required (like banks). Hopefully less gossip?
26 people found this review helpful
Porsche Cars North America, Inc.
26 January 2022
Dear etrusca rs, Thank you for your feedback! We are continuously making improvements to our app thanks to feedback like yours and are happy to share that we have additional features that will be incorporated in the near future. Thank you. Best regards, Your Customer Experience Contact Center
James Yu
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I was entirely wrong about how reliable this app is. 8 month of ownership has had a really bad impression. now calendar updates and syncs. I wonder what will be broken next. i dont know why i would end up paying for a service that is advertised to work but is only working roughly less than 3 months total time within the 1st year of ownership. Things that are broken: - connectivity - data updates (tire pressure, distance, service, etc) - calendar syncs - amazon music - car lock ability
16 people found this review helpful
Porsche Cars North America, Inc.
14 April 2023
Dear James Yu,
Thank you for your updated feedback. We sincerely apologize for the issues you experienced. Could you kindly provide us with more information (e.g. error message, Porsche ID) to customersupport@porsche.com. Thank you.
Best regards,
Your Customer Experience Contact Center