NYP Connect

New York-Presbyterian Hospital

About this app

NYP Connect is a health app that brings medical care and services right to your fingertips. NYP Connect connects you with experts from Weill Cornell and Columbia, 7 days a week, for health needs such as virtual urgent care, video visits with physicians, medical chart and record information, and more all on your mobile or tablet device.

APP FEATURES:
Find a Doctor: Looking for a new health care provider? Find medical care based on specialty, location, health insurance, and even language.

Connect to the NYP Patient Portal: Already a patient? Virtually manage your health care. Schedule doctor appointments, access your medical records, message your doctor, check test results, pay bills, and more.

Virtual Urgent Care: For non-life-threatening illnesses or injuries, connect with one of our Emergency or Pediatric Emergency Medicine Physicians from Columbia or Weill Cornell Medicine through a live video chat 7 days a week between 8:00 AM and Midnight.

Video Visits: Skip the trip to the doctor’s office and video chat with your doctor instead. Telehealth visits are a quick, convenient way to communicate with your healthcare team to address your medical needs.

Health Matters: Stay up-to-date on the latest science and medical breakthroughs, care and wellness news taking place at NewYork-Presbyterian.

Hospital Guides: Enhance your visit or stay at any NewYork-Presbyterian hospital. Access important phone numbers, transportation & patient guides, navigation tools to help you find your way around, and more.

Ratings and reviews

App is completely non-functional. Tried to create an account to pay a bill and no matter how many times I input the verification captcha, or made sure to follow all the password rules, or double check my account number, or manually input my email because some sites won't detect it if you input it using auto complete... It kept telling me there was a verification error and to check the fields. Literally nothing was wrong and it deletes half your information each attempt. Gave up.

This app was good at first, but it started acting up recently. Out of nowhere it would say the connection has been disrupted, but my connection is fine. If it would've been the connection there would've been an exclamation point next to it, but that symbol wasn't there during those times. I even uninstalled it and reinstalled and it's still doing that. At this point I believe that the app is doing that. Like how come it decides now to do that now after the many times I've used it.

This app update is completely horrible, not user friendly at all. I had to call because I couldn't login, the Connect person told me I didn't have an account even though I have been and NYP patient for a little over a year. Now that my NYP Connect account is activated I cannot login into my patient portal, my password isn't recognized and I changed it 3 times. There was nothing wrong with the app before, this app update doesn't work and it isn't easier to use, it's just frustrating. EPIC fail.

What's new

- Logout crash issue addressed.
- eChecking and Schedule Video Visit screen revisited.