myAPP by Adapthealth

4.6
960 reviews
10K+
Downloads
Content rating
Everyone
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About this app

myAPP by Adapthealth facilitates a direct dialogue between your number one source for medical equipment and you, the patient. Whether it is reordering supplies, checking on the status of your order or contacting customer service and more, it is all at the tap of a button when it is convenient for you, in real time. Better healthcare outcomes will be fostered with the additional reach and frequency of communication between you and the Adapthealth team.

Features Include:
- Easy ordering of Diabetes Supplies
- Customer support including Live Chat
- View and Update Profile
- View Delivery Documents and Receipts
- Notifications
- Secure Login
- Bill Pay with Interactive Voice Response

-Have questions? Easy contact with the Adapthealth Team.
Updated on
May 13, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Health and fitness and 3 others
Data is encrypted in transit
Data can’t be deleted
Committed to follow the Play Families Policy

Ratings and reviews

4.7
935 reviews
Jeffrey Marcus
March 13, 2024
I had a great deal of difficulty resetting my password so I could use this. After more difficulty getting help (and there is no guide on the app on how to get app help), someone from Adapt reached out to me and we were able to fix the problem. myAPP seems to run very slow leading the user to think the input has either been lost or ignored, but then it responds. Much of the information needed is in there, and the Chat feature seems helpful for what is not
4 people found this review helpful
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AdaptHealth LLC
March 12, 2024
Hello Jeffrey, did your problem get resolved? If not, we are here to help you! Please do let us know at https://adapthealth.com/contact/.
Joe
September 2, 2023
Can't login, username and password are correct. endless loading. app doesn't work at all. Seems like this has been reported a few times. Ive uninstalled & reinstalled, I've reset my password, I've tried on my WiFi then turned it off using my cell data, I've tried on multiple devices. This is a problem on the server, host, app end...not on the users end (My end)
53 people found this review helpful
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AdaptHealth LLC
September 5, 2023
Hi, thank you for your feedback. Please contact us directly at www.adapthealth.com for assistance with getting registered. We would be happy to assist you.
Lisa Wiggins
July 1, 2023
This app does not reflect orders properly. I've had it about 2 weeks, and it has started crashing every log in attempt now. Most recent order was split into 2 separate ones, and it doesnt even show the outstanding order. My Insurance company is contracted with the DME supplier, so I'm stuck with them. Back to hour long waits on the phone again to get orders placed, order status, and complaints. I'll be deleting this app as it is useless and frustrating.
46 people found this review helpful
Did you find this helpful?
AdaptHealth LLC
July 3, 2023
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at https://adapthealth.com/contact/. Thank you.

What's new

-Prompt User Reviews v2
-Scan Insurance Cards
-Create Hyperlink for Shipping Tracking Number
-Information For Required Questions
-DSCM and NEHME Users In myApp