Kry - Healthcare by video

KRY International

About this app

Kry takes care of you and your family’s physical and mental health. Book a video appointment for you or your child with one of our doctors or psychologists – at a time and place that’s convenient for you. We’ve got drop-in appointments or you can book one at a specific time.

Highlights
- Kry has treated more than 4 million patients
- Kry received a 5-star rating from 97% of its patients
- Kry doctors and psychologists speak 25 different languages
- Kry is open 24 hours – 7 days a week

What can Kry treat?

Physical health
Abdominal pain • Acne • Allergies • Asthma • Cold and flu • Cold sores • Constipation • Cough • Diarrhoea or vomiting • Erectile dysfunction • Eye infection • Fever • Hair loss • Headache • Indigestion and heartburn • Insect bites • Insomnia or difficulty sleeping • Mole checker • Nail problems • Quit smoking • Sinusitis or sinus infection • Skin rashes and eczema • Sore throat • Stage fright • Underactive thyroid

Mental health
Anxiety • Crisis and grief • Depression • Sleep disorders • Stress

Is it safe? How do you use my data?
Kry is an approved medical product. Operating since 2014, we are a registered healthcare provider subject to all healthcare laws and regulations, together with personal data, patient data and patient safety laws. Your data is encrypted and processed in line with patient data laws. We carefully select licensed medical professionals with a strong academic and professional background.

Ratings and reviews

Tried to set up multiple appointments with this app. Every time the application either had a black screen or the audio wouldn't function, and then the call would drop. Not being able to send a quick message to the doctor after the appointment time is frustrating . As of right now if there are any complications with the application you simply lose the appointment, and can't communicate about your problem.

Took them 2 weeks to get back to me for renewing a prescription that I've been using for years. The doctor during the call then promised to renew my prescription, yet completely failed to do so. There's no way to give any kind of feedback that something went wrong, my only option is to start the process again. Entire features on the app itself turn on/off at arbitrary times. One moment you can chat, the other you can't. One moment you can send messages, other time you can only book video calls.

The waiting time is terribly implemented. A couple of times, when the waiting time for a videocall was set to less than 5 minutes, it started all over again from 20+ minutes, creating a terrible user experience. On a previous occasion, I was charged twice for talking to a nurse and to a doctor about the same problem. Health care in Sweden has a huge margin for improvement; it's clearly become a business, unfortunately.

What's new

This update improves the booking experience and fixes a couple of minor bugs.