Sriram V Iyer
I wish I can give a lower rating. 1. Totally user unfriendly - Asks for a phone number to login. It then detects multiple accounts and switches to user ID / password. What is the user ID? No way to figure out 2. ZERO helfpul screens post login. I don't understand the point of this app at all! Airtel Thanks for e.g. is brilliant - Gives an overview of all accounts and what needs to be done wrt to each account. Just delete this app from the Play Store!
1 person found this review helpful
Atria Convergence Technologies Ltd
4 August 2020
Hi! We regret the inconvenience caused. Please share the Account ID or Ticket details for us to fix this.
Venkata J Garlapati (JK)
- Flag inappropriate
- Show review history
You guys need to really fix your app. Whenever we try to open the app, it asks to update it & navigates to the play store. However the app is already updated & only Options we see are open and uninstall. When we click on open, the same thing repeats. Please get a good developer to troubleshoot it and release the next version soon. Until then, we cant open the app and having the app without being able to open it is useless. Let me know if you want me to send screenshots. Better fix this ASAP...
Atria Convergence Technologies Ltd
21 May 2020
Hi, Please share your account number for us to assist you.
Venkata Yaswanth
- Flag inappropriate
- Show review history
Sometimes Network Issues & sometimes speed. that is why 3 star. if you improve your network without break and improve speed i will be giving 4 stars and above. It's not happening right now, it happens sometimes not everytime. It happens like a sudden storm. No issues right now. I will check for next coming months. My plan is 6 months. I will check your speed and network issues within this span of time for raising the Star ratings to 4 & let you know about my account details after that. Thanks.
16 people found this review helpful
Atria Convergence Technologies Ltd
14 October 2024
Hi Venkata Yaswanth, Please help us with your ACT account details to look into the issue.