Jennie Harrison
Version 5.0 Won't let me see my benefits. It keeps telling me I need to be redirected to "agree to updated terms of service". So it directs me to a browser, I complete it, then attempt to login through the app and the same notice comes up. I've tried uninstall/reinstall and it doesn't work. I've agreed twice to the updates. Website version works - app does not. Super frustrating.
3 people found this review helpful
Jean-Philippe Fournier
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Worked for a couple of days. Then it kept saying that there was an unrecoverable error and that, should it persist, would require me to contact them. Haven't done yet and since the web page still works, I don't feel the need to do that. Edit: fixed the issue I had by clearing cache and data of the app and logging on again Some of the UI is somewhat not very responsive (no visual feedback when I press it) Works well. I still prefer the web version but I can check easily with omni when I need to
12 people found this review helpful
Hello Jean-Philippe,
Thank you for reaching out and sharing your comment. If the problem is still not resolved, you can contact an advisor at 1 866 647-5013. Best regards! - GG
Jason
What a waste of space on my mobile. New update doesnt allow me access to my providers, so only a short list is available with no way to access anyone else. Whats the point of having this app? I have to go to their website and even finding their webpage is a challenge