My Highmark

Name: My Highmark
Availability: InStock
Rating: 4.300000190734863 (854 reviews)
Author: Highmark Inc.

Highmark Inc.

4.3

854 reviews

100K+

Downloads

Everyone

About this app

Easily manage your health - and health coverage. All in My Highmark.

Simplify your benefits
Easily check your health plan benefits and see what’s covered, all in one place.

Get expert care when you need it
Whenever you need support, find all your virtual care programs and services together in one place.

Personalize your app experience
Build your Health Profile to get curated recommendations for the goals that matter most to you.

Get new recommendations every day
Check your Journey daily to see a new mix of activities, content, and support personalized just for you.

The App is intended for Highmark’s Blue Shield members in 21 counties in central Pennsylvania and 13 counties in northeastern New York, and Highmark’s Blue Cross Blue Shield members in 29 counties of western Pennsylvania, 13 counties of northeastern Pennsylvania, the state of Delaware, the state of West Virginia plus Washington County, Ohio and 8 counties in western New York. All references to “Highmark” are references to Highmark Inc., and/or to one or more of its affiliated Blue companies, which are independent licensees of the Blue Cross Blue Shield Association.

Updated on

14 Nov 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info, Files and docs and 3 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.3

848 reviews

Karen Black - Artist

13 November 2024

App is sooo difficult to sign in with. Your two step verification is the worst! I have to go to my email to get the code and your app automatically resets ...I have to sign back in....then the code is no good. Even under 5 minutes I actually have to use two devices to sign into your app on my phone. One for my email and one for your app!! Just awful.

1 person found this review helpful

Highmark Inc.

15 November 2024

Thank you for your feedback. We appreciate you highlighting the issues you're facing with our two-step verification. We have been working to resolve these issues and believe you should not see this going forward. If you are still experiencing this issue please contact our support team at the number on the back of your ID card.

Cary Taylor

25 October 2024

The app runs like an ad. Every screen asks you to rate the app, to give them more information on you, etc. I'm leaving this review just to stop getting interrupted. The layout is terrible. Have to hunt for things like an HSA. Edit: I *see* the HSA, but it's down a menu tree and not displayed with other accounts. Cumbersome experience.

3 people found this review helpful

Highmark Inc.

25 October 2024

Dear User, we're sorry for the inconvenience. We want to provide a better user experience, but understand that asking frequently can be cumbersome and frustrating. Your HSA information should display if you have an active account. If you are still not seeing it, please contact our support desk at the number on the back of your ID card.

Chris

3 October 2024

I got a text that I have a message. I opened the app and was forced to update. After the update, I was forced to set up 2 factor login so I did. I got my login verification code and entered it, logged in, only for it to say something went wrong, try again later. Now I have a message waiting in my account that I'm unable to access. Great job.

9 people found this review helpful

Highmark Inc.

25 October 2024

We sincerely apologize for the troubles you've had with the app. It appears you were forced to jump through several hoops at once and we do apologize for that. We hope you will try again to access the app and sincerely hope it goes much more smoothly this time as planned. If not please let us know. Thank you.