OneUnited Bank Mobile Banking

Oneunited Bank

About this app

With Mobile Banking from OneUnited Bank you can take your banking with you. Check your balances, transfer money, pay bills, view and activate your cash back offers, locate branches and ATMs, and much more. Our Mobile Banking App is convenient, fast and free.

To learn how we protect your privacy, please visit https://www.oneunited.com/online-banking-disclosure/

Ratings and reviews

The bank and customer service are great. The app needs work though. Freezes sporadically when trying to log in and doesn't complete log in but flashes message that I've been timed out due to inactivity. Then when I do log in after that happens the app freezes on a screen that shows my customer profile information and won't allow me to go further then I have to close out of the app and go back in and start over. Leaves much to be desired. Thanks for hearing me out.

The app is by no means user-friendly, in addition to being slow and with ill-functioning app features, like Card Command, providing "access" to your digital card. Re-downloading the app doesn't help either. Customer service is friendly but often overly casual, which does not instill trust as an institution that holds my money. They also have no follow through: after calling customer service for a new card, 2 months later, it has yet to arrive. I'll be closing these accounts altogether.

Not a bad app. For the past few days, I've had issues making mobile deposits. Tried taking the picture of the photo but could not. This feature would not let me snap a picture of the photo to make the deposit. Another issue is I cannot make external transfers with the app. I do like the banking transaction notifications I receive. I believe it's due to the Money Mgmt feature I set up. Also, not sure what the Advocate Profile and the BankBlack badges are for, the page has no information. It's just a blank page.

What's new

2024.04.01 patch release