Chris Yee
The app has been working reliability after fixing the BT dropping issue. The new massage (deep tissue) is nice, but it's the only addition in nearly a year of ownership. Would love more frequent drops. Please add a custom massage function where we can spot select for kneading or tapping. My uJolly could do it, and I'm surprised it's missing on the uLove3. A stretch request would be a dark mode. After a nice relaxing session, I am blinded by white light when selecting the next massage. TY
1 person found this review helpful
OSIM International Pte. Ltd.
28 August 2024
Hi Chris, thank you for your support! We have sent your request to the development team. If you have any other suggestion or problem, feel free to email us at apps.support@osim.com.sg
Lisa Lim
Application is easy to use, I find it very convenient to adjust the settings to suit me and my family's needs. Would advise first-time users to read the FAQ in detail, need to ensure bluetooth and app usage settings are appropriate to prevent issues related to premature application closure or massage program stopping.
1 person found this review helpful
OSIM International Pte. Ltd.
5 July 2024
Thanks for taking out time to rate us. It really helps us to keep going and delivering the best :)
Deanna Tan
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I use a S23 and my parents use an iPhone. Was utterly confused why they kept telling me to use this app to pair to the uDiva which they bought and I couldn't find the sofa anywhere. Perhaps could update your app first before selling this new item (uDiva). I can't even enjoy this sofa in my own house if my parents aren't home. P.s. what was wrong with a remote. And if you would've have checked your app - there is no uDiva to even pair with I.e. it's not even in the list 🙄
1 person found this review helpful
OSIM International Pte. Ltd.
6 September 2024
We apologize for the inconvenience. Can you be more specific please so that we can identify the issue? Don't hesitate to reach out to us at apps.support@osim.com.sg. A quick guide here, on App main page, you can see a "+" sign at the bottom right-hand corner, tap on this "+" sign will link to the product listing page to select uDiva SOFA to pair.