PhoneWatch Alarm

4.0
570 reviews
100K+
Downloads
Content rating
Everyone
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About this app

The PhoneWatch App reassures you that your home is safe and puts you in control from anywhere, anytime.

This is the app that gives you control of your security system and it couldn’t be easier.

You can:

- Arm and disarm your system from anywhere in the world

- Check the temperature in every room or floor and across the whole home

- See which doors and windows are open or closed. If you arm your system with windows left open, you’ll get an alert.

- Check that family members have arrived home safely

- View your security system’s activity log.

- Easily check that everything is fine at home with an on-demand photo when the system is armed

- Turn your lights and appliances on and off with your smart plugs

- Lock and unlock your home remotely with your smart lock

- Manage secure access to your home for family members and friends

And there’s more to discover when you download the app.

To use the PhoneWatch App, you must be a PhoneWatch customer and have a username and password.

If you’d like all the benefits PhoneWatch customers enjoy, you can find out more about our home alarms:
phonewatch.ie
(01) 912 8916
Customer support opening hours 09.00-18.00 Monday - Friday

Images show the app for our latest Smart Alarm System.
Customers with older systems will see a different version.
Updated on
22 Sept 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and App info and performance
This app may collect these data types
Personal info
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

5.0
562 reviews
Tracey Talbot
12 September 2025
The app doesn't work properly since the latest update a week or so ago. Every time I try to log in to set/disable the alarm, it either takes multiple attempts to get it to work, or it just times out constantly. This morning, I disabled the alarm 3 hours ago, and in the app's still showing as fully armed. Pointless to update an app's aesthetics at the expense of its functionality.
Sector Alarm Group
24 September 2025
We're sorry to hear about your experience. Several factors can affect app speed and performance. We will arrange for one of our agents to contact you to further troubleshoot the issue. In the meantime, if you have any additional questions or concerns, please don’t hesitate to reach out to our customer support team.
Jorg Eichholz
5 August 2025
Keypad does not include/ display the number "zero" anymore. This renders the App useless. And yes, I did uninstall and reinstall the app, but the problem persists. @App Developers - Yes, your update fixed my problem! You're back to 5-star rating, also for your fast response and the efficient fix!
Sector Alarm Group
5 August 2025
Hi Jorg, Thank you for reporting the issue, and we sincerely apologize for the inconvenience it caused. We’ve just released version 3.55.1, which includes a fix for the virtual keypad problem you encountered. Please update to the latest version and let us know if the issue is resolved on your end.
Patrick Walsh
20 September 2025
The older app worked perfectly. Since the update it is terrible. It will not connect to the system.
Sector Alarm Group
24 September 2025
We’re sorry to hear about your experience. Unfortunately, we couldn’t locate your customer profile to follow up. Please contact our customer service at 0818753753 (Mon–Fri, 9am–5pm) so we can investigate further and help resolve the issue.