![](https://play-lh.googleusercontent.com/a/ACg8ocIY3ktt0qasowkVN9p9sSP-qQ96aZ3p9_zdV9T_q87C9gTqzw=s32-mo)
Rachel Morgan
When you scan a receipt, you can only get ten items for points. That is, if your scan is "readable", which fails more often than not (other apps do better about scanning!), and if your items clear. The 3 points for any item generally work, but be prepared to contact customer service for ANYTHING involving more points. I NEVER qualify it seems for surveys. Be prepared to take a really long time to cash out your points!
![](https://play-lh.googleusercontent.com/a-/ALV-UjXdgBoZHjHX88EIzDXmYNQMAVHqmFa7I1JTw68XLsBKNNVoXck=s32)
Josh Miskin
- Flag inappropriate
- Show review history
New feature, "magic receipts" sucks. Rejecting perfectly good receipts and CS making it harder to submit tickets or dispute them. When you have an issue and you need to dispute a receipt so it can be reviewed it is so hard to get a hold of them you have to jump through hoops literally to do so and it started off as five points per receipt, then went to 3 points and now it's down to two, so it just keeps going down oh and all of that with no communication.
13 people found this review helpful
We are very sorry to hear your experience was less than stellar and we want to assist you further with your experience. We strive to be sure all members have a positive experience and we would appreciate any additional feedback you can provide and request you please reach out to our team here: https://help.mypoints.com/hc/en-us
![](https://play-lh.googleusercontent.com/a/ACg8ocKKJD3-y8gNzRGzo3BV28BWqMDod9--Mg-B29xB7njfm8VCkg=s32-mo)
Avia Haynes
- Flag inappropriate
- Show review history
Often get error messages when trying to scan receipts for points. It also often doesn't recognize items on your receipts. Other receipt apps are much easier than this one. Mypoints requires you to go through and select the items first, then scan when others are just a quick scan. Update: More often than not, app doesn't recognize when high point items are purchased.
5 people found this review helpful
We are very sorry to hear your experience was less than stellar and we want to assist you further with your experience. We strive to be sure all members have a positive experience and we would appreciate any additional feedback you can provide and request you please reach out to our team here: https://help.mypoints.com/hc/en-us