![](https://play-lh.googleusercontent.com/a-/ALV-UjV5U_xM2mjj6ACvEB5DWc4V7XF2kJ2ANgc3YjTa9FJe3tJKsIjA=s32)
SuperBeaner
Not a good first experience with the paid $11.99 service. I scheduled a tour for today on June 2 from 8 am to 8 pm. Never got a code or email and learned the reason was due to my account automatically putting the tour in the "Viewed Section" (nothing showed in "Upcoming") like I had already toured the place and every time I try to retour it says I'm already scheduled. Absolute waste of $12.
We are sorry to hear of this experience. Our team would be glad to look into your case further. Please contact hello@rently.com.
![](https://play-lh.googleusercontent.com/a-/ALV-UjXRfQor-QrEGVA39Cu8OgVrL45rMvnRxsEupbymDvx9Y4ZpjJL8=s32)
Danielle Ross
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The app freeze and glitches even after the new update abd if I'm paying I should not have a problem second when I arrive at a property it sends several text before it allows me to enter the code can be very frustrating. Very convenient if worked properly but a waste of my money. Not happy wuth app but this is what most use for me to tour potential homes.
3 people found this review helpful
Your feedback has been reviewed. Updates have been made based on your input and similar comments.
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
It's a great convenient idea to allow people more freedom. Unfortunately, the app is completely awful and unusable at times. It got stuck and flashed between 2 screens until I completely closed the app to reload it. Total seizure trigger. It loads up to random places like Los Angeles or Miami constantly no matter how many times you try to search the city you actually want. And once you find a place you want to look at, you have to fight it to pull up the thumbnail picture to even see it.
52 people found this review helpful