Chris
App always says it's locked so you never know if the door is locked or not. I enabled notification when someone unlock the door but it doesn't work. I accidentally enabled "auto lock" and I cannot get it to disable it. I've been trying to get it working with Samsung smartthings or Google home but it doesn't seem to work either either of those so it's little dissapointing.
6 people found this review helpful
Thank you for your feedback - we apologize for your experience. Please reach out to support@rently.com so that we can work to resolve this.
Jason Yeckel
Got locked out of my apt because batteries went dead. Lucky it was during office hours. My apartment said lock will chirp, well no chirping. Lock/unlock chime changed but nothing to make me think batteries are low like a smoke detector chirp. My apartment said app will tell you batteries are low, but even they had to click on several tabs to find that. Should be a front page pop-up. Now that I know, i noticed the app ALWAYS says low battery even w/ BRAND NEW ones that I know are strong
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Carl Miller
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Pixel pro 8 this is a one-time use app I get one use of it after I install it and then it errors out and I have to uninstall and reinstall This has been going on for at least 2 months
We are sorry to hear of the frustrating experience. Should you need additional support, please contact hello@rently.com.