Rheem

Rheem Manufacturing

About this app

Rheem for Contractors offers the industry’s most powerful, intuitive, and easy-to-use app.

Whether you’re on a residential service call or installing 40 units at a major site, the free Rheem Contractor app’s Bluetooth® capability – paired with an enabled HVAC system -- makes set-up and troubleshooting simpler than ever.

With Rheem for Contractors and eligible air systems, you can easily:

Install
- Set up systems quickly and easily with the new Bluetooth® setup
- Monitor operating parameters from your phone while charging outdoor units
- Verify system setup with access to system operating status
- Quickly check for alarms

Service
- Diagnose active alarms and alarm history
- Check system operating status
- Easy step-by-step parts replacement and system setup

The Rheem for Contractors app also offers powerful support for all of our air and water products, with a new Product Technical Support design that is easier to use and more accurate than ever:
- Access installation instructions
- Search parts lists
- Download manuals
- View tech sheets
- Research consumer literature

Track Warranty information
- Scan and confirm model and ownership details
- Check warranty status and share HVAC systems warranty certificate

Locate
- Look up retailers
- Look up distributors

Research
- Find up-to-date rebate information
- Research financing options
- Offer extended warranty
- Confirm AHRI information and certification for HVAC systems

Ratings and reviews

The previous app allowed you view usage from any particular day. The new app only shows usage from the previous 24 hours. I am not concerned with other usage reports. For example, if I want see how much energy was used for yesterday and I was looking at the app at 7:00am. I would have to add the usage used (using the graph) from 7am yesterday to 12am today with the usage from 12am to 7am today. Also, the graphs are difficult to read. I hope they bring back the daily usage report.

Works okay if you have a internet connection. Good luck Pairing with a furnace in a basement without internet. App Constantly locks up or just doesn't work. They say it's not a issue for Bluetooth setup, they are wrong.

Impossible to create an account so I can log in to the app. Even though im selecting create new user account few steps later I only have two options to select from "contractor or distributor" I'm neither.

What's new

We’ve updated the app to provide the best user experience possible. Here are a few enhancements in the latest update:

Added Outdoor Unit Tonnage and Stages to the System Operating Status list for M1 Bluetooth enabled products

Fixed some issues with Dark Mode display

Performance improvements and bug fixes