![](https://play-lh.googleusercontent.com/a-/ALV-UjVIGYKRpstbQX5TmNN33Pyy5YoyHB5169JCeTS66hY42VGFBoqU=s32)
Kristaps_UK
Was good application, till 8 February until update. It's complicated, hard to navigate, all the time now need reset settings, location tracking, I changing HGV every two weeks and app not letting to change reg number plate..... No availability on SNAP depo visible. Full parking information missing. Bring back old version, was absolutely easy to use and navigate it.
8 people found this review helpful
ETP Card Processing Ltd
1 March 2024
Hi. Thank you for the feedback and apologies for the negative experience. This will be sent to the team for review. In the meantime, it would be good to see screenshots of these issues. You can send this to us via the 'Contact Us' in the app.
![](https://play-lh.googleusercontent.com/a-/ALV-UjUzAspIUv8pyF8u6iL7Qqx-XeJxFQVVQfv0q_wIm-AdS8eZYhLGrA=s32)
Donald Spasojević
For me, huge downgrade in comparison to the older version and interface. Some buttons and options simply don't respond to click. I can't access settings panel. As soon as i click in the upper right corner with settings icon, splash screen jumps for a split second and disappears. Also, when i click on parking icon, nothing happens. No screen with info, address, phone etc. i tried ti reinstall, and issues remain. Very disappointing for me and rather complicated. Older version was much better
4 people found this review helpful
ETP Card Processing Ltd
2 April 2024
Hi Donald, thank you for this valuable feedback. We have not had this issue reported to us before, and we'd certainly like to work this through for you. Could you share the details via the 'Contact Us' in the app? And any relevant screenshots would be immensely valuable. Thank you.
![](https://play-lh.googleusercontent.com/a/ACg8ocIhTbMZ-5mAsmxqQaGgy8HvcofDZOR2-Cftc2jUNGealAPWjA=s32-mo)
daniel pickles
- Flag inappropriate
- Show review history
This app is very unstable and closes itself randomly. Ive now tried to contact through the app as requested but i cant get that far before it crashes and closes down. The keyboard when in the app keeps flashing on and off and wont let me type anything. Ive tried it on 2 different mid range android phones but its the same on both devices.
ETP Card Processing Ltd
25 April 2024
Hi Daniel. Sorry to hear this. Our team would love to help and support you in ensuring this is rectified. Would you be able to send this and all other relevant information to our development team via the 'Contact Us' section which you can find in the app? Thank you.