One Maintenance

4.6
664 reviews
10K+
Downloads
Content rating
Everyone
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About this app

With One Maintenance, you can quickly and easily submit maintenance requests and stay updated on the status of your work orders.

• Easy-To-Use – One Maintenance makes creating a maintenance request easy with a simple, step-by-step process that connects you with the technician best suited for the job.
• Transparent – One Maintenance keeps you informed of the status of every work order you create. You can stay informed with push notifications on important updates, such as when your technician has been assigned and when your service visit has been scheduled.
• Efficient – The work order creation process in One Maintenance is the fastest and easiest way to create and follow up on your maintenance requests. Use the features of your smartphone to provide accurate details and upload photos and video directly to your work orders.
Updated on
5 Sept 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

4.6
640 reviews
Medina
11 February 2022
I can't sign in because clicking the "username" or "password" fields won't trigger the keyboard to pop up. So it's impossible to type anything. I even tried the "forgot password" function, but it has the same issue. As you can see from this review, my phone keyboard function is working fine on all other apps and pages. I hope it gets fixed soon, because it would be very helpful. Winter storms lead to us having several maintenance work orders to keep track of. Google Pixel 5 Android 12 Snow Cone
6 people found this review helpful
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Lessen, LLC
26 February 2022
Hello, We are sorry that you faced an issue. Could you please email us at onemaintenance@smsassist.com? We would love to hear more about your issue to continue improving the app experience.
Chris Findley
23 July 2022
Won't let you sign in. Tells you it recognizes the email but the password is wrong. Password is definitely not wrong. Reset the password and it takes you to a page and you reset it. It acts like it does but doesn't. Can never log in to view any work orders or request maintenance.
2 people found this review helpful
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Lessen, LLC
29 July 2022
Hello Chris, I'm sorry you had difficulty signing in to the application. Could you please email us at onemaintenance@smsassist.com? We would love to hear more about your issue to continue improving the app experience.
Joseph Haas
1 January 2023
The app will not accept my password and gives me the option to reset it. However, it will not allow me to finish changing the password before telling me that there is an invalid code. Therefore, I'm locked out of my account and have been for months. I have been forced to use the phone line to get our maintenance requests reported since the app does not work.
2 people found this review helpful
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Lessen, LLC
4 January 2023
Hello Joseph, I'm sorry you had difficulty signing in to the application. Could you please email us at onemaintenance@smsassist.com? We would love to hear more about your issue to continue improving the app experience.

What's new

This version includes:
•Performance improvements and bug fixes

App support

About the developer
Lessen LLC
wenhui.luo@lessen.com
4800 N Scottsdale Rd Ste 5000 Scottsdale, AZ 85251 United States
+1 202-907-3922

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