A Google user
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App randomly refreshes and asks about my preferences, location, etc. I have to input information and repeat any rejections that were made previous to the refresh; although I do enjoy the feature of swiping right for employers I have an interest in and swiping left for those I wouldn't consider. Also, many posts that are 30+ days old are mixed with newer posts. A sort or filter function may be helpful for searches (having the app default to newest posts on top of the list would be most useful).
5 people found this review helpful
Symplicity Corporation
12 July 2019
Thank you for your feedback. We'd appreciate your help in addressing the issues that you are experiencing with the app. If you use Single Sign On, we have fixed a problem that you may have run into. If it was something else, please share the exact issue you had with us at mobile@symplicity.com. Have a great day!
Tim
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I hate writing one star reviews, but this app will not work on my phone, even after reinstalling the app on my phone. It constantly says "oops, your seem to be offline. We couldn't connect to the internet" even though I am connected to both cell service and wifi. Edit: Originally this was a one star review but after a few more patches the app finally works on my phone, my update review is the interface is a bit cluttered but otherwise is simple and easy to use. Thanks for patching the app!
26 people found this review helpful
Symplicity Corporation
5 February 2020
Hi Timothy, we’re sorry to hear that you are still experiencing this problem. We are starting a new investigation into the cause could be. Settings that limit data, location, or other services could be related. If this is likely, a quick email to mobile@symplicity.com with your settings would help! Thank you for your continued patience.
A Google user
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Functions well enough but it could use more features. EDIT: Now when I try to apply to jobs, a message pops up saying there are technical issues preventing me from submitting the resume I have on file. This is a severe problem that needs to be fixed immediately. The app also logs me out if I don't use it for a few days. I updated the review from 🌟 to 🌟 🌟 because they addressed one of my previous issues with the app.
13 people found this review helpful
Symplicity Corporation
10 January 2020
Good news- we believe our a recent fix in version 1.9.8 will address this problem. Please update the app and let us know if you experience any further difficulty. This problem occurred only when a specific combination of data and location settings were being used. Thank you for letting us know about the problem.