WIDEX MOMENT

Widex A/S

About this app

Take control of your hearing aid
With a tap you can change program, adjust volume and mute/unmute your hearing aids directly from the Home screen.

Pick what you want to hear
Use our Directional focus program to focus on the sounds you want to hear, and less on the sounds you don't.

Choose how you want to hear
Adjust the bass, middle and treble of individual programs so your hearing aids sound just how you want them to.

Use AI to create your own sound
Get creative and teach your hearing aids how you want to hear using our artificial intelligence (AI) technology in SoundSense Learn.

Make your own programs
You never have to worry about "getting things wrong". Save sound changes as a new program and give it a name.

Get instant sound recommendations
We'll offer you recommendations to optimize your sound based on how users around the world have used their hearing aids.

And much, much more...

Transparency and respecting your privacy are important to us. Some app features can only be used if you give the relevant permissions. However, you can always choose to decline these permissions and not use these features, without affecting the rest of your app experience.

We continuously update our device compatibility list. Please visit our website to see the latest devices we support: https://www.widex.com/en/support/compatibility/

Product number: 5 300 0022

In case of a serious incident, report the occurrence to the manufacturer of the device.

Ratings and reviews

After using for about 5 months, the app won't connect to the hearing aids if I turn off Bluetooth and turn it back on. The only way to reconnect is to turn off the hearing aids and turn them back on. They'll only stay connected if I leave Bluetooth on. Having to re-pair every time I turn off Bluetooth shouldn't be happening. Widex blames the phone and hasn't issued an app update in at least 6 months.

Horrible connection issues. I have been working with my audiologist and have taken my Moment hearing aids to her office twice in the last two months. I have android and iOS phones and repeated connection problems. This is so frustrating when you are trying to find some relief. Edit 5/10/2024. It took you almost a month to tell me this? That's is not very streamlined customer support for people with hearing problems. You would have been better off not responding.

App loses connection briefly anytime i do so much as switch apps or even browser tabs. Cuts out and reconnects. Often I have to open the app back up to reset audio profile, and it opens to a screen called "streaming speech" instead of my tabs, and i can't use that screen. I don't even have access to the Streaming Speech tab normally. App is garbage. I give up and turn on the aid, connect it, then turn off bluetooth to prevent the app screwing up the aid. *no other BT devices are connected*.

What's new

- Firmware update for your hearing aids.
- Bug fixes and performance improvements.