![](https://play-lh.googleusercontent.com/a-/ALV-UjXLd6PS2zPhebM5tMbklTAGwr2vPbRF4Q8OUUFFjM_7lBuji1f-=s32)
James Wingo
I would have given this app a five star rating until recently. The sound sense stopped working and I can't get it to operate. It actually stopped working in my previous phone. Everything else works, but I really need the sound sense. That's key for me. I've uninstalled it and reinstalled it, but to no avail. I'm extremely disappointed and at wits end what to do.
4 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocLvGgPck880wvmJEINtptTvhTdrnRbmeaGM5yWzTJ0RRL2vFg=s32-mo)
Robert Molyneux
I have had 4 Widex aids over the years it has been a wonderful company to deal with. 5 stars for Widex. The app is worthless. A bad idea and poorly executed. It doesn't work as the reviews show. Of all the remote devices for my aids, this is the worst conceptually. A remote must be fast--many sounds are transient that you have to be able control the aids quickly. But the phone is asleep etc. etc. There was the promise of AI to help but that doesn't work. That was a profound disappointment.
20 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjXypQYNQThD7Fvl-S8Q5nqkorA4GwX-wSrf88UXnhREqQwxS73E=s32)
This Dat n Crafts
It keeps saying an app is needed to use this device. Its installed but that same message appears even after uninstalling, and reinstalling. So I have hearing aids that have massive static, and what sounds like loud wind overpowering everything and anything people are say. My hearing loss is severe, 20% hearing in my right and 36% in my left. This helped a bit for a little while. Then I saw they were disconnected. Now it say app needed to use device but I have the app. What a mess, and stress
10 people found this review helpful