SWISS

Lufthansa Group

About this app

Book flights, reserve seats and access your digital boarding passes. With the SWISS app, your mobile travel companion for journeys with the Lufthansa Group network airlines, you can do all this and more.
Push notifications will inform you of your flight’s status in real time, so you are kept up to date throughout your journey.
With the SWISS app you are always well informed, from booking your flight to the arrival of your baggage at your destination so you can rest assured that your journey will run smoothly. Your personal data and personalized services can all be conveniently managed on your smartphone.
In short, the SWISS app ensures you are well informed about all aspects of your flight.
The main features of the SWISS app:

🛫 Before your flight
• Book your flight, reserve your seat and add your baggage: All this can be done conveniently in the app. You can also book a rental car or reserve or change your seat on the plane if you need to. With the app, you also have the option to add additional baggage.

• Online check-in: Use the SWISS app to check in with ease for all flights operated by Lufthansa Group Network Airlines. Your digital flight ticket will be sent directly to your smartphone. Use the app to show your mobile boarding pass at the airport.

• Travel ID and SWISS Miles and More: You now have the option of adding several payment methods to your Travel ID account so you can pay seamlessly and easily anytime and anywhere. To log in, use your Travel ID or SWISS Miles & More login credentials. Enter your personal data and personalized services to adapt the SWISS app to your needs.

• Real-time information and flight status: In the 24 hours before your flight, your personal travel assistant will inform you of all important updates about your trip. Push notifications will appear on your home screen, so you always know when it’s time to check in or if there have been any gate changes. This way you always have an overview of your flight and the most current information.

✈️ During the flight
• Flight ticket and on-board services: With the SWISS app, you always have your mobile boarding pass and on-board services in your pocket, even during the flight and when you’re offline. This means you receive important flight information when you need it, ensuring that any changes to your flight don’t come as a surprise.

🛬 After the flight
• Track your baggage: Your digital travel companion is also there to lend a helping hand after landing. You can easily track your checked baggage in the SWISS app so you can arrive relaxed at your destination.
With the SWISS app, you can enjoy a carefree journey. From booking your flights and rental cars to receiving automatic information and updates on the day of travel, the smartphone app is your handy travel companion. You can also manage your personal data while on the go.
Download the SWISS app now and enjoy your flight! Your personal travel assistant is there for you before, during and after your journey.
Find out about our flight offers at swiss.com and follow us on Instagram, Facebook, YouTube and X to stay up to date.
If you have any questions or require support, please do not hesitate to get in touch. You can contact us at https://www.swiss.com/ch/en/customer-support/faq.

Ratings and reviews

It doesn't get much worse. The app won't find your reservation if you don't add the middle initial to you first name. Duh. If you check in on the web, the app won't know you're checked in. Duh. Worst airline app I've seen and a stain on the otherwise stellar reputation of Swiss. Their aircraft and service is great. Just don't bother with the app.

Like others have mentioned, this is an annoyingly, frustrating app for several reasons. 1. Can only access one person at a time on the same itinerary. It shouldn't ask for individual names and reference number who are on the same itinerary. 2. People need to refill the same reference number and passenger names again to manage the trip. 3. WHY does it need to access my photo/video files to show the trip map? (It showed the individual itinerary without the map when it wasn't given permission.)

Mostly great, but my boarding passes aren't being stored offline. They are viewable upon one visit, but when I return they are gone and loading icon is shown. This is broken. The main reason for having the app is for the electronic boarding pass so once retrieved it should remain available. Alternatively adding to Google Wallet would store offline, but only Apple Wallet is offered. Fix either for 4 ⭐. Fix both and 5 ⭐ rating.

What's new

Fly with ease and confidence, thanks to our team\'s hard work in eliminating any bugs and glitches that may have caused trouble in the past