
Franz Song
This app is painfully slow when loading pages, especially during online check-in. Today, I had to put my phone down because the check-in pages were taking forever to load. After a while, the session timed out before I could proceed, and what's worse the app automatically reserved random seats for me without my confirmation, even though I never wanted them. I had no choice but to call customer service to fix the issue. Very frustrating experience.

Elisa H Barney
The app is ok, but Eurowings is a theif. When I booked my ticket I specifically did not choose checked luggage. I verified it was set to 0. The price shown was without it. Then my card was charged for it and they wouldn't remove it, or change the cost to pay for my carry-on bag. I needed the app to add the carry-on bag, and had to pay MORE to add it, and I have a checked bag allowance I won't use. The flight ticket wasn't that cheap either.
3 people found this review helpful

Sarah Monica Hepple
Has been working well but now it will not load flights. All I get is due to connection cannot complete. I have had different people try with different devices and nothing so it's not just me. i sent an email and have not heard back. I messaged on Facebook and they said there was no problem but there clearly is as it's the Web page too. They didn't seem overly bothered even though I'm trying to book 2 different flights