ONAY! Общественный транспорт

2.8
18.7K reviews
1M+
Downloads
Content rating
Everyone
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About this app

ONAY! - a transport application for residents and guests of the cities of Almaty, Karaganda, Saran and Balkhash, Temirtau.



Your daily assistant for:


🚌 Tracking the movement of public transport on a city map:
• plan your time by tracking buses and trolleybuses online
• create routes based on stops and places on the map
• view route maps for all types of public transport
• add frequent routes to “Favorites” to quickly track them
• get information about the carrier by clicking on the public transport icon on the map
• find out at what distance the nearest transport is by clicking on the stop icon on the map

📲 ONAY! card management:
• open an ONAY virtual card for free!
• pay for travel through the transport icon on the map by scanning the QR or entering the transport code manually
• easily and quickly top up your ONAY card balance!
• use the "Auto-replenishment" function of the ONAY card balance!
• view your travel history
• add cards for family and friends to track and top up their balance
• purchase a travel pass
• block the card if lost or stolen

🎁 Availability for everyone:
• we've introduced TalkBack screen reading support to make the app fully accessible to people with visual impairments

🛒 Marketplace inside the application:
• For residents of Almaty and Karaganda in the ONAY app! Marketplace available! You can go to it by clicking on “Store” in the bottom menu. Discover a variety of products available in one click.

📞 Feedback:
For questions about using the application, please contact the ONAY Call Center! (06:30 - 23:00):
• Almaty: +7 (727) 937 01 91, +7 (777) 397 01 91
• Karaganda, Saran, Balkhash and Temirtau: +7 (7212) 50 60 50, +7 (777) 397 01 91


If you have any problems while using the application, please write to us by email info@onay.kz. Your feedback is very important to us!
Updated on
20 Jun 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.8
18.6K reviews
Ion Storland
14 August 2022
No possibility to use card and qr payment as a tourist. The route is not accurate. I was waiting the bus at the station and the bus didn't even use the route as in the app. It has to be updated more frequently with the routes and buses other wise is just waste of time.
17 people found this review helpful
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ONAY Pay
15 August 2022
Добрый день! Благодарим за отзыв, мы обязательно учтем ваши пожелания и будущих обновлениях и постараемся улучшить сервис.
Rustem Ospanov
15 February 2022
Your app doesn't work correctly. If you want to pay with free ticket the terminal has an error like "You cannot pay twice in this bus". You supposed to fix that, cause is too uncomfortable! And I had had some trouble with conductor.
10 people found this review helpful
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Temirzhan Sagiyev
10 April 2024
App does not work properly
1 person found this review helpful
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ONAY Pay
10 April 2024
Добрый день! Приносим извинения за неудобства. Сегодня мы столкнулись с техническими неполадками, но сейчас всё работает в штатном режиме. Если у Вас все еще возникают трудности с приложением - напишите, пожалуйста, на нашу почту info@onay.kz Ваш номер от аккаунта и краткое описание проблемы. Постараемся помочь с решением проблемы. Спасибо!

What's new

Теперь для жителей Алматы и Караганды в приложении ONAY! доступен маркетплейс! Перейти в него можно нажав на "Магазин" в нижнем меню. Откройте для себя множество товаров, доступных в один клик.
- Мы улучшили требования к безопасности паролей. Если Вы давно не меняли пароль, сейчас — отличное время сделать это! 😊