8x8 Work

8x8, Inc

About this app

Take the 8x8 Work service with you on the go with the 8x8 Work Mobile app for phone, video conferencing and chat. 8x8 Work Mobile app is an all-in-one cloud-based collaboration tool that organizations around the world use to mobilize their workforce. Whether you work for a small business or a large corporation, 8x8 Work Mobile can be an indispensable part of your company’s remote workforce and work-from-home strategy.
8x8 Work Mobile includes a Cloud phone, HD video conferencing, chat, directory services and more. It integrates seamlessly with 8x8 Work Desktop to provide users with the same features and benefits when they work remotely as they would have in their office.
Key Benefits
All-in-One Collaboration Solution — 8x8 Work Mobile lets you stay productive with calls, video conferencing and chat, all in one app.
Stay accessible to all your contacts via your business phone line using your personal phone
Communicate timely business-critical information using Video Meetings and direct-to-YouTube live streaming
Reduce email reliance with public and private chat rooms to help your communications stay organized around projects
Onboard new remote workers or employees based in new office locations quickly
The admin portal provides IT managers with the same administration capabilities whether employees are remote or in the office
Key Features
Make HD audio calls with contacts from your company directory or personal contact list.
Host video and audio meetings from your phone, record meetings and chat with meeting participants
Check presence status and send messages, share files and @mention colleagues in 1:1, private or public chat rooms
Set business hours and turn-off incoming calls and notifications either for a selected period of time or outside of your work hours
Choose Wi-Fi or cellular data for a consistent calling experience

FAQ: https://support.8x8.com/cloud-phone-service/voice/work-mobile

Use of the 8x8 Work Mobile app requires a paid 8x8 X Series subscription or a free 8x8 Express trial account.

Ratings and reviews

This worked really good for about two weeks the all of a sudden the keypad started freezing up. It would crash everytime I tried to dial a number. I Uninstalled and reinstalled, checked for updates, and no luck. Still freezing an crashing. Really sad to have it end like this. It was extremely helpful with being hands free at the work station.

Update 8.2024. Charging for SMS by the message? Are you kidding? For UNRELIABLE SMS SERVICE? ABSURD! Update 5.2021- New voicemails take days or longer to show up in the app. Update November 2018: Now app doesn't send or receive SMS. App still doesn't save settings. Have to re set the "cellular assist" everytime the app force closes, which it does frequently. Also, wouldn't need "cellular assist" if the calls were routed efficiently. SMS is a joke. Horribly unreliable. THIS APP IS TRASH

Was a great app, but i've been having to use it more often due to issues with work phone (related to new ISP) - app doesn't want to load VM's, can't always reliably ring, or able to swipe up to answer calls. App could use a bit of a fix up lately IMO. Oh, and it's stopped completely loading voicemails - the bubble will say that there's 1-2 unread/unlistened, but go to that tab - "you currently have no voicemails". Yes I do. Show them to me!

What's new

Bug fixes and improvements