Anees Ashraf
Any one going hajj or umrah, please pray this app is improved! When fingerprint processing fails, give a useful and accurate explanation and suggestions. Not a code and a button to copy it. When we scan finger prints. Ask for one finger at a time. Process one finger at a time. Save data step by step. Allow us to retry the step that failed alone. Not fail everything and tell us nothing.
24 people found this review helpful
Heru Ajung
I've been trying for more than 2 weeks to register and always fail. First, take a facial photo, have followed the instructions but it is still difficult to succeed. secondly, scanning fingerprints is the most difficult part. It took more than 2 weeks for me to successfully do a fingerprint scan. At the end of the submission process, an internet connection check error always appears, I have changed various providers, still the same error. and to this day I still fail to register. SUCK!!
200 people found this review helpful
Shahriar Kabir
The lawmakers of KSA may be rich by selling oils but they do not have proper knowledge how biometric works. Usually fingers are scanned using a special device that uses laser technology for accurate results. I don't know who the hell told them to use camera to capture images of fingers. Sounds silly. The app keeps taking video of fingers indefinitely with out showing any progress. I would suggest to use cellphone's builtin finger scanner. That will be smooth and easy for the users.
4 people found this review helpful