Raj Pandhi
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Review update:- The customer support was really good, and i have taken a premium membership. I hope everything now works, but i have asked them to assist me in setting up for the bot. Initial Review: My brokerage is in the list but doesn't connect even after 100 times effort...
10 people found this review helpful
Novum Global Ventures Pte Ltd
14 October 2024
Hi Raj, please email us at admin@stockhero.ai in order for us to assist you. We have thousands of users who managed to connect to their brokerages successfully. Please contact us so that we can assist you asap. Thank you.
Second update: Thank you Raj for updating the review. We will continue to work with you to get your bots setup and running.
Griffin Kelsey
The consistency is what I appreciate most. It’s super easy to set up, and once you’ve got everything running, it just works. Very impressed
Novum Global Ventures Pte Ltd
14 November 2024
Thank you for your kind comments! Do check out our latest strategies in our Marketplace! Feel free to send us any feedback so that we can continue to improve the app.
Tony Nguyen
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Not a lot of bots to choose from. Bots doesn't really work and can't configure it much. No refund on the annual plan so be aware before choosing this. Also if you rent bot and cancel your subscription make sure to cancel bot rental separately as well. I just notice there was monthly bot rental payment after I cancelled my annual subscription a few months back.
7 people found this review helpful
Novum Global Ventures Pte Ltd
28 November 2023
Hi Tony, our bots have worked well for our users. Happy to share statistics here: https://blog.stockhero.ai/category/performance/
Please reach out to us and let us know why our bots are not working well for you. I believe you are using our Marketplace Bots that do not offer configuration. Those are designed to just set and trade.