
Irene Moylan
The app crashes more often than not. I get half way through making a video and the app keeps closing......... numerous times. It's super frustrating and not worth the $20 they got from me. I downloaded the app 3 days ago and in those 3 days, I've only been able to make 1 video due to it crashing ALL the time. Don't waste your time with this app unless you like being frustrated. And definitely don't waste your money
17 people found this review helpful
We’re really sorry for the frustration this caused — that’s absolutely not the experience we want you to have. Crashes during creation are serious, and we want to investigate this closely. Please contact us at trust@zeely.app with your device details so we can help you directly and make things right.

Marie Louisjuste
I signed up four months ago and can't even find my stories for reply to my comments. my accounts was charged but there's no account found when I complained. and found account unpaid or payments was declined. Because, I was charged in two different payment accounts for the same service twice. I cancelled one now no one can find where I paid! this is difected and need improvement!
6 people found this review helpful
Thank you for sharing this — we take issues like this very seriously. It sounds like there may have been a duplicate account or billing error. Please contact us at trust@zeely.app with both payment receipts and the emails used, and we’ll investigate this and ensure a proper resolution.

S
Tried using Zeely to create quick branded videos, but the experience was disappointing overall. The voiceover consistently mispronounces key words, and no matter what format I used — phonetic spelling, brackets, special characters — it never got it right. That alone made most videos unusable. And even if you fix the on-screen text, the voice still says the wrong thing, which defeats the purpose. Then there’s the credit system. Every draft you generate costs a credit — even if you're fixing
11 people found this review helpful
Thanks for sharing such detailed feedback. We’re actively working on improving AI voice accuracy and exploring ways to make the credit system fairer for edits. Please reach out to trust@zeely.app — we’d love to look into your case and offer a better experience moving forward.