3.8
894 reviews
1L+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

The BlueCross BlueShield of Tennessee app makes it easier than ever to get the plan information you need, when you need it.

With our fresh, user-friendly design you now get:

+ Faster Login: Touch and Face ID login means no password memorizing
+ Live Online Chat: Get help from a live agent on your care team
+ All Your Details in One Place: All your plan coverage and costs are front and center
+ Digital ID Card: See and share your Member ID card with a single tap
+ Find Care and Costs: Find providers near you and how much you might pay for their care
+ Easy Telehealth Access: Easy-to-find link to make virtual doctor appointments

Download the BCBSTN app today to get the details you need to feel confident about your plan and your health care.
Updated on
18 Oct 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
868 reviews
Cindy M
19 January 2022
I would give 0 stars if I could! Beware of paying on the app. I paid 1 bill(the first one after downloading) on the app and 2 months later I just had to pay a collection agency because my payment was NOT accepted and returned. I just got the refund following a email. I had no reason to believe it wasn't paid. I thought this was a wonderful idea. I was completely wrong. I hope no one else has this issue. Please check with your billing provider before checking it off.
91 people found this review helpful
Did you find this helpful?
BlueCross BlueShield of Tennessee
9 February 2022
Thanks for reaching out, Cindy M. We’re sorry to hear you’ve had a negative experience. If you’d like to provide more information or to speak with someone about these issues, please email your name, member ID and phone number to mobileapp_GM@bcbst.com.
Tim Zbel
27 February 2023
The first thing you see when you enroll is "We are going digital". Then, when you download the BCBSTN app you see it is "under maintenance" and that has been for two months and counting. So to save money on ID cards, they produce an app that doesn't work, inconvenience the customers, and still get away high premiums!
47 people found this review helpful
Did you find this helpful?
David Jungers
5 April 2024
It was a little difficult entering my medication medical history I found with the size of my fingers and my inability to have muscle control to navigate through entering it I also didn't seem to be up to relocate my records after I entered them didn't walk me through it for the software illiterate I think it could use a little more instruction like books for dummies I was extremely tired there was a lot of helpful hints throughout the app I think it'll be very efficient with a little tweaking.
5 people found this review helpful
Did you find this helpful?

What's new

+ General performance enhancements and maintenance updates.