Danske ID - Danske Bank

Danske Bank

About this app

Danske ID is Danske Bank’s secure authentication app. You can use Danske ID to authorise and approve actions on Mobile Bank, eBanking, District and other Danske Bank requests.

You will need to be registered for eBanking or a registered District User in order to use the app.

To begin using the app, just download the app to your device and follow the activation steps.

When using Danske ID for the first time, you will need your eBanking User ID/District User ID and Passcode/Password.
You will also need to create a PIN code to log on to the app. For extra security you should choose a unique PIN code that you don’t use anywhere else.
Once the activation is complete, your Danske ID is ready to use. Simply log on and slide to approve when prompted by Danske Bank to do so.
You can find more information on Danske ID at:
UK - https://danskebank.co.uk/DanskeID
Finland – https://danskebank.fi/danskeiden

IMPORTANT INFORMATION FOR CUSTOMERS IN THE UK
If you are a business customer, you must be a registered District User to use Danske ID.
If you are a personal customer (aged 13 years and over) of Danske Bank in the UK using eBanking and have your eBanking User ID and passcode you can log on and use many of the features of the Danske ID. You must be registered for and have logged on to eBanking to use Danske ID. The Danske ID app may be temporarily unavailable when we are carrying out routine maintenance.

This is a financial promotion as defined by the Financial Conduct Authority’s Conduct of Business Sourcebook.

Danske Bank is a trading name of Northern Bank Limited which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in Northern Ireland R568. Registered Office: Donegall Square West, Belfast BT1 6JS. Northern Bank Limited is a member of the Danske Bank Group.
www.danskebank.co.uk

Northern Bank Limited is entered in the Financial Services Register, registration number 122261.
COM3639

Ratings and reviews

Interface is unresponsive, I have deleted and reinstalled the app several times and still can't use it which means I'm having difficulty paying for most online transactions. I'm seriously considering changing my bank after 20 years with danske. Not impressed.

Danske bank apps are the worst among the Finnish banks. Barely usable at all. Now cannot even use the web bank with same device where I have danske id installed. The link provided in the page just gives an error to download the app even if it's available. Who does your design? Please take a look at proper user story mapping process.

Why on earth would it be required to have a lock screen pin on your phone when there's a pin for the app itself??? Now, I'm no longer able to use the app. Having a pin on lockscreen makes my phone case not work as intended, thus making it obsolete.

What's new

Minor improvements and fixes.