Robert Butler
The app seems well designed. However the more you use it the more errors you encounter. I noticed several times now it advertised hotel loyalty points eligible, when after the trip it changed to not eligible. It has started adding a "Savings Finder" fee after your stay, that makes it more expensive than booking somewhere else. They advertise "machine learning-based technology", and I suspect it is arbitrarily upcharging fees for savings that never existed.
Mike T
I had a few issues with their reservations. I called each time but they didn't fix anything and blew me off within minutes. They didn't include my hotel membership points or add breakfast to the reservation. I tried canceling within30 min of making the reservation and they charged me 450.$. I will not be using this company every again. I do NOT recommend this company at all. You're better off calling the hotel directly. Save your money.
28 people found this review helpful
Nikolay Nedelchev
Works very well, makes sense, easy to navigate. I have used it multiple times so far and had no trouble, so happy with the app.