Esso: Pay for fuel, get points

3.2
2.18K reviews
1L+
Downloads
Content rating
Everyone
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About this app

Say cheerio to queuing and pay with the new Esso App - a speedy and secure way to pay for your fuel from the comfort of your car.
Fuelling with the Esso App is as easy as 1-2-3!
1. Select your pump
2. Approve your payment
3. Start fuelling when prompted.

Here’s a few things you should know about the app:
• Pay for petrol or diesel at participating Esso branded stations using your phone for quick and secure payment
• Collect Nectar points on your Esso App transactions (without the need to carry your Nectar card)
• See your Nectar points balance & exclusive Esso offers
• To get you started you can collect 500 bonus Nectar points on your first use of the Esso App. Remember to link your Nectar card in the Esso App.
• We suggest setting me up at home before you arrive at the station so you’re all ready to go!
• The app will ask you to select the maximum amount you’d like to fuel. This value will be reserved in your account until your bank can see how much you’ve actually fuelled
• You can choose a maximum amount of fuel between £5 and £140 to reduce the value reserved in your account.
• All your digital receipts are stored in one convenient location and emailed to you
• Find your nearest Esso petrol station

We’re still rolling out the Esso App to all of our sites across the UK as quick as we can, so if your local site doesn’t have it just yet, it will soon! You can check the app’s Esso station locator to find a mobile enabled site near you.

Download the app now to try it with your next fill.
Updated on
31 Oct 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Device or other IDs
This app may collect these data types
Personal info, Financial info and App info and performance
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

3.2
2.15K reviews
vimal vispara
1 November 2024
Good app making paying easy. Recent issues I have experienced is nectar needs verifying quite regularly, slow to show fueling has completed and paid, offers slow to load or fails. Main issue now is using nectar points to get money off fuel has never worked, I have no idea if this is a location specific offer. update. Redeeming nectar points for money off was never fixed, I doubt it works for anyone.
3 people found this review helpful
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ExxonMobil
4 November 2024
Hello Vimal, thank you for your review! We're glad to hear you find the app convenient for payments. We apologize for the issues with Nectar verification and redeeming points. For assistance, please contact our customer service team at customer.care@exxonmobil.com. They’re here to help resolve these concerns!
Harvey Winter
26 October 2024
Really like the app when it works, there have been a lot of updates but since the last one the biometric unlock has stopped working and causes an app error. I have to use my PIN to unlock. There is still an ongoing issue when fuelling that even in a strong signal area (and with someone holding onto my phone in the car to keep the screen activated) the payment/fuelling graphics don't always process correctly and get stuck on 'fuelling now'. I have to check email for receipt.
2 people found this review helpful
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ExxonMobil
28 October 2024
Hello Harvey, thank you for your feedback, and we apologize for the inconvenience. For assistance with the biometric unlock and payment issues, please contact our customer care team at customer.care@exxonmobil.com. We’ll be happy to help troubleshoot and improve your experience.
Darrell Clayton
14 November 2024
The app was supposed to make it easier to refuel. Constant issues with logging in/payment. Several times now I've pulled up at my local Esso station and the app won't work and tells me to pay in store. I asked the guy on the till and he said it should be working (Ripon) but he has had loads of complaints it doesn't work. I've now decided to get fuel from somewhere else as the only reason I use Esso is for the rewards in app but if I can't do that what's the point.
Did you find this helpful?
ExxonMobil
14 November 2024
Hi Darrell, we are sorry to hear about the issues you've experienced. We understand how important a smooth fueling process is and we’d like to resolve this for you. Please reach out to our customer care team at customer.care@exxonmobil.com so we can assist you directly. Your feedback is valuable and we are committed to improving your experience.

What's new

Get exclusive offers! We’re giving away extra bonus Nectar points when you download and use the Esso App for the first time. Be sure to link your Nectar card in the Esso App to see your personalized offer!