![](https://play-lh.googleusercontent.com/a-/ALV-UjWLtbVJJa_PTf53X2JmZZGIUCYyPLx0BPjzeX_Zy4UrKy2xG9aylg=s32)
Lisa Swager
It's ok, saves me stair time, but needs work. I rarely have connection issues -good thing. I can be mowing and see how much time is left on each machine via the app. If I want to wait for a commercial break to traverse the stairs, I can send the dryer into a new cycle. What I don't like is if a washer load is off balance, the machine doesn't send an alert to the app "need a little help here!" It just keeps trying to rebalance a load wasting gallons of water.
![](https://play-lh.googleusercontent.com/a-/ALV-UjWndF2yhgJ48QOcRFvqlFghc7-WytBPnF19TBsWIxcXUKd04bw=s32)
Jimm Crawford
The app would not send a confirmation email to my email address, had to link with my Google account. Then it asked for information like my address and phone number, I'm was expecting it to ask for my credit card and social security number. When trying to par with the app it wants bluetooth & WiFi access both. Well my router is on the other side of my fireplace so there's an extra thick brick wall for the signal to try to get through. If I was within BT range I would be able to hear the buzzer.
1 person found this review helpful
Whirlpool Corporation
26 June 2024
Hi Jimm, thank you for the review. We regret to hear that the App is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 866 333 4591. Our hours of operation are from 8 am - 6 pm EST Monday - Friday.
![](https://play-lh.googleusercontent.com/a/ACg8ocJgWk8ap3tKy8vMeHWQPhpamXC-WIzjINYF9mpZmGw1G-xawQ=s32-mo)
Jim Hiegel
Just started using your app for washer & dryer. So far works great for normal use. Also setup was not very intuititive. Having to use arrows, checks etc & then finally figuring it out that a swipe advances to next option during initial WiFi/BT connection. It would be nice for the app to display cycles (fill, wash, drain/spin etc). But the main problem I see is the remote control - if someone touches the control panel, the remote control turns off & must be manually reset on the machine.
7 people found this review helpful