Ian Cost
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The app has no reminder of username feature. There are many nonsensical options to attempt to access your account and many end in demanding you enter a password, even though it says you can sign in without. Once you do get signed in, the buttons to pay only work about 50% of the time. The entire app needs a massive overhaul to be more user friendly. In response: you cannot be reminded of your username anywhere. You can sign in with an invoice, but then it says you cannot when you try.
13 people found this review helpful
TransCore / Pennsylvania Turnpike Commission
23 August 2024
We're honestly having trouble understanding your comments, as they don't even seem applicable to this app. However, if you're in need of assistance, please contact us at mobilesupport@ezpass.csc.paturnpike.com and we will be happy to help.
TheRationalDriver
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Just awful. How many times must I add my credit card to my account via this app until it FINALLY saves it? Still has cards saved that are no longer valid and can't be deleted. Can't see toll transactions past the most recent 10. Still doesn't warn account holder when balance is low and is about to automatically refill balance. Other states tell you when you're low so you don't get fined.
95 people found this review helpful
Megs Bossilla
So far so good. It was easier to register on the app than it was on the website for some reason (retailer error? But there was nothing on the website to fill-in for retailer) Thankfully the app didn't have that issue. It was a painless set-up. I can look at my balance and transaction history. Excellent.
9 people found this review helpful
TransCore / Pennsylvania Turnpike Commission
24 May 2024
Thank you for taking the time to leave positive feedback! We're glad to hear you found the app both easy to use and useful for managing your account! We appreciate your comment!