Karl Leong
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Complete Ripoff I went into app to check on tickets and find out total price. I had to keep tapping through each confirmation screen; even a payment method before finding out the full price. With each tap, I was worried that I might actually purchase before finding out the full price. So a $42 ticket on the initial screen became $64 total price! Over 50%more in fees! There was a time, when Stubhub charged somewhat reasonable fees, but those days are long gone. Buyers and sellers lose.
30 people found this review helpful
Sarah Gaestel
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Never got my tickets. I drove 4 hours away for this event. I checked my email and it said tickets were ready, not realizing later (30 mins before event started), those were just the parking tickets. I was on the phone with them for 45 mins trying to figure it out, for them to just tell me, there's nothing they can do. They gave me a refund and a $10 voucher AND did not give me a refund for parking. No tickets for another event, just a $10 voucher to try to keep you using their service. Unreal.
5 people found this review helpful
Damon Hughes
I've used this app for years. Recently I moved. When I did, I switched my city in the app to make sure I was getting listing near me. I don't know if it's just me, but I'm continually getting listings over 8 hours from me, to shows I wanna go to but are completely unfeasible. Please fix this. I'm not going to be disappointed on shows I can't see because the app isn't working correctly.
8 people found this review helpful