JR東日本アプリ 運行情報・乗換案内・時刻表・構内図

3.6
17.9K reviews
10L+
Downloads
Content rating
Everyone
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About this app

\10 million total downloads/


Thank you very much for using our service.

"JR East App" is the official JR East app that provides useful travel information for everyone using stations and railways (trains and Shinkansen).

We provide information such as transfer information (all over Japan), operation information (mainly in the JR East area), timetables, station maps, coin locker availability information, and Suica card balances.

Every day, we make small improvements to the JR East app based on the feedback we receive from users and concerns about transportation.

If you have any questions, such as ``I want this feature,'' ``I want more of this,'' or ``I'm having trouble getting around,'' please contact us using the feedback tab on the More tab.

■Features of JR East app
A novel UI (user interface) not found in previous transit guide apps
The route search results are visually arranged, so you can quickly and intuitively choose the route that is best for you.

Real-time operation information
In addition to service information for each of our lines, you can also view information from the ``emergency guidance displays'' (distributing map-based service information and alternative boarding routes) installed at major stations in the Tokyo metropolitan area.

You can see where the train you want to ride is located
You can see the location, delay time, and estimated arrival time of trains running on major routes in the JR East area in real time.

You can immediately check JR East station information
You can immediately check the information you need at the station, such as timetables and station maps for each of our stations (approximately 1,700 stations).

○ To services related to JR East
You can use the JR East Group's various services from the More tab. The secretly popular game “Trasugo” is also available!

○ It also works with the Tokyo Metro app, Tokyu Line app, Keio app, Seibu Line app, Odakyu app, Tobu Line app, Keisei app, Keikyu Line app, Sotetsu Line app, Shin-Keisei app, and Toei Transportation app!
Each app has a link button to the ``train running position'' provided by each app, allowing you to smoothly check information on 11 companies.


■JR East app functions
○ Route search (transfer guide)
You can search for routes using Shinkansen, trains, buses, etc. nationwide.

○ Operation information
You can check service information for the following areas. You can also receive push notifications of service information.
- Tohoku area
- Kanto area
- Shinetsu area
- bullet train
- Conventional line limited express

○ Train running position
You can see the train running positions on the following routes.
- Kanto area
・Tokaido Line
・Yokosuka Line/Sobu Rapid Line
・Shonan Shinjuku Line
・Keihin Tohoku/Negishi Line
・Yokohama Line/Negishi Line
・Nambu Line
・Yamanote Line
・Chuo Main Line
・Chuo Line Rapid Train
・Locals at all stations on the Chuo/Sobu Line
・Sobu Rapid Line
・Ome Line
・Itsukaichi Line
・Utsunomiya Line
・Takasaki Line
・Direct connection to the Saikyo Line, Kawagoe Line, and Sotetsu Line
・Joban Line Rapid Train/Joban Line
・Joban Line local trains
・Keiyo Line
・Musashino Line
・Ueno Tokyo Line

- bullet train
・Tohoku/Hokkaido Shinkansen
・Joetsu Shinkansen
・Hokuriku Shinkansen
・Yamagata Shinkansen
・Akita Shinkansen
  
- Conventional line limited express
・Narita Express
・Dancer
・Azusa・Kaiji
・Hitachi・Tokiwa
・Akagi・Swallow Akagi・Kusatsu
  
- Some routes in Kanto area, Tohoku area, Shinetsu area
・Kanto, Tohoku, Shinetsu area (dokotore)

-Private railway/subway
・Tokyo Metro Line
・Tokyu Line
・Keio Line
·Odakyu line
・Seibu Line
・Tobu Line
・Keisei Line
・Keikyu Line
・Sotetsu Line
・Toei Subway


○ Station information
You can see the following information about JR East stations. (More information will be available from time to time.)
- time table
-Plant map
- Coin locker availability
- Platform/exit information


○ See more
・Ekinet
・JR East Chat Bot
·Proof of delay
・Confirm Suica balance
・Train congestion information
・Station congestion situation
・STATION WORK
・To Locca
・Baby Cal
・Mamorail
・JR East I see Q&A
・Station Travel Concierge
・Mobile Suica
・Ringo Pass
・JR East App X
・Training is amazing
・TV Tokyo Electric Railway by TV Tokyo
・JRE MALL (online shop)


■The JR East app is useful in situations like these
・I want to search for train transfers
・I want to check the railway route
・I want to check the station timetable
・I often use JR East and would like to know the exact timetable and operation status.
・I want to understand the congestion situation and get on a train that is as less crowded as possible.
・We would like to understand the operation status of private railways in the metropolitan area during abnormal times, so we would like to know the operating status of private railways in the metropolitan area, so we would like to inform you of the following information: Tobu Railway, Seibu Railway, Keisei Electric Railway, Keio Electric Railway, Odakyu Electric Railway, Tokyu Electric Railway, Keikyu Electric Railway, Tokyo Subway (Tokyo Metro), Sagami Railway, I would like to know the operation information of Shin-Keisei Electric Railway, Yurikamome, Tokyo Monorail, Metropolitan Area New Urban Railway (Tsukuba Express), Tokyo Metropolitan Bureau of Transportation, Yokohama City Transportation Bureau.
・I want to use a train operation information app or train location information app that shows where the train has just departed and the train operation status in detail.
・I want a location-based boarding guide app that can accurately tell me if my train is late.
Updated on
21 Oct 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.6
17K reviews
deb
20 June 2024
The app seems to have amazing functions for real time updates for my commute and trip planning. But my Japanese isn't good enough to understand it, so I have to waste a lot of time taking screenshots and google translating. Wish it was in English.
10 people found this review helpful
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H. Will
15 October 2024
A very useful app, basically you can find most of the info your need of the station in this app. Highly recommend
1 person found this review helpful
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Chris Lau
27 November 2023
Used to be a very clean and swift app. After the recent update, it has become a very complicated and dump app. Very difficult to search for a route between stations unless you are a local Japanese and knows exactly the routes and lines of the complicated Japan railway system. Better restore to the previous version, or at least provide the old version as an option.
8 people found this review helpful
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What's new

- 一部画面のデザインを修正しました
- その他、軽微な修正を行いました

【JR東日本アプリからのお願い】
より快適で安心してサービスをご利用いただくために、最新バージョンへのアップデートをお願いいたします。

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これからも「JR東日本アプリ」をよろしくお願いいたします!

App support

About the developer
EAST JAPAN RAILWAY COMPANY
support@jreast-app.jp
2-2-2, YOYOGI JRHIGASHINIHONHONSHA BLDG. SHIBUYA-KU, 東京都 151-0053 Japan
+81 80-3700-4252

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