4.2K reviews
Content rating
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About this app

The JAL app is now available for all flights and for both JMB and non-JMB members. Please download the JAL app to make reservations and purchases for all flights.

<Main functions>
1.Home screen
Display of reservation
Reservations for flights will be displayed on the home screen.
*Flight status will be displayed for flights up to the next day.

Information of JMB member is displayed (when logged in).

You can make reservations for all flights.

By tapping the flight information on the home screen or My Booking, you can view more detailed information about your itinerary in chronological order according to your reservation and flight status.
The display will automatically change according to the time and number of days until departure.

4.Flight Status
You can check the flight status by route or flight number.
For international flights, you can search for two days before or after.

5.Notification of flight status and reminder of reserved flights
You can receive notifications of delays and cancellations, as well as reminders for flights that are less than 24 hours away from departure.
If you have not updated the latest information in the app, or if you are using the app in an environment where the network is not connected for a long time, you may not receive
Updated on
Jul 29, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App info and performance, and Device or other IDs
This app may collect these data types
App activity
Data is encrypted in transit
Data can’t be deleted
4.2K reviews
Kimberly Berger
May 17, 2022
Choppy at best. Having to retype passenger flight data to modify a reservation, while viewing said reservation, highlights how inefficent the app is. Also, unable to complete purchases with American Express.
6 people found this review helpful
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A Google user
January 25, 2020
App starts in Japanese. You have to have at least a bit of Japanese knowledge to find out the language option. Then - I booked a flight on JAL Web site, from Sapporo to Tokyo. I paid for tickets. I can't see the booking in the app. The app says - either the booking is cancelled or an input error. I can see everything on JAL website. So the app is not very useful.
22 people found this review helpful
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A Google user
January 22, 2020
The biggest improvement from last few versions to this current one is added English display option. (Folks, click on the bottom right menu button, then scroll down a bit you will see 言語設定 , there you go!) But there is still no way for any JMB foreign country members to login and display flight bookings.
16 people found this review helpful
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What's new

・JAL App boarding barcodes can now be used for seasonal transit flights from Kumejima to Haneda.
・In order to make JAL MaaS more convenient to use, route search from departure/arrival airports has been added to the timeline screen.
・Minor fixes
・We have added links to the JAL Website, JAL Online, and in-flight sales (JAL SHOP) pages in the "Other Menu" in response to many requests.
・Minor fixes
・Minor fixes
・Minor fixes