Ascend Federal Credit Union

4.8
9.26K reviews
50K+
Downloads
Content rating
Everyone
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About this app

With Ascend's mobile app, you can deposit checks, transfer funds, check your balance, and much more.

Features:
- Deposit checks from anywhere
- Secure login with Touch ID or facial recognition
- View pending transactions
- Pay bills online
- Live chat support
- Transfer money using Zelle©
- Debit and credit card controls
- Transfer money between accounts
- Link accounts from other financial institutions
- Find branches and surcharge-free ATMs

Thank you for choosing Ascend for your free, convenient and secure services. If you have any questions, please call 800-342-3086 or visit ascend.org.

Federally insured by NCUA.

To learn how we protect your privacy, please visit https://ascend.org/privacy-policy
Updated on
23 Oct 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
9.05K reviews
Bobby Pirata
4 October 2024
Nice app overall. Has a few irritating qualities, such as when you put in notes about a transfer, you can't use anything but alpha-numeric characters, no punctuation, slashes for dates, no apostrophes, nothing else. This can be extremely frustrating! Another thing is the decimal point is automatic instead of manual, which has caused me to make incorrect transfer amounts multiple times until I figured this out, and I still mess up occasionally just because it is not intuitive to not enter one.
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zack noles
1 September 2023
I have a huge issue with the transactions not being displayed chronologically in real time like they were in the previous app. This is obviously a malicious way to collect overdraft fees by rearranging "pending" debits and it's bad business. 👎 in 2 days my account has went from -45$ to 70$ to -36$, where it seems I'm negative solely because they didn't refund the false over draft fee. Yall have always been a good bank but FIX THE APP. It's where 90% of people do banking now. It's priority #1..
17 people found this review helpful
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eric gipson
6 January 2024
Great app, lots of information and easy to use. only issue is that on the old one, when depositing checks, it would show in the history if any of them have been rejected. Not a big deal if you do one check at a time, but when you do several, you have to go back and check the account they are deposited into, and make sure they all went in.
3 people found this review helpful
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What's new

Android 14 support

App support

Phone number
+18003423086
About the developer
Ascend Federal Credit Union
MobileAppOwners@ascend.org
520 Airpark Dr Tullahoma, TN 37388 United States
+1 601-433-8988

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