Michael Pimentel
I have tried dozens of times to open the app over the past few days. On either WiFi or mobile data, the app refuses to load past the loading screen and always returns the error "Something went wrong. Please try again." I fly many times a month, with many different airlines (due to regional availability), and I shudder whenever I have to take an Avianca flight. I never experience issues like this with other airline apps, but this is on par with what I have come to expect from Avianca.
47 people found this review helpful
Daniel Diaz
I don't know where to start but this app has a lot of bugs. It's so annoying when you try to check the boarding passes once you've checked in and it's even useless when you have connecting flights since all the boarding passes dissappears after flying the first leg. I've used several airline's apps and this one is one of the worst.
14 people found this review helpful
KD Kim
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This app is terrible. Doesn't automatically show any of my bookings, always have to manually add it. Even after manually adding it, doesn't sync with my online account on desktop. Doesn't have any flight related No notifications that my rebooked flight was delayed. No notifications that my flight was cancelled not in the app nor email. Only found out by calling to ask an unrelated question. Really??
15 people found this review helpful