Jesse Sargent
Asurion made me spend hours trying to find out why my brothers phone was sent back unrepaired, unusable after being held for two weeks. They told me he'd locked his phone, he didnt, google locked it, nope, told me they enterered a bad passcode too many times and reset his device, told me they'd refund my money, they didn't, instructions in mail, nope, instuctions on site, wrong; the list goes on. Unbelievable system for a business. Get Squaretrade by Allstate, an actual insurance company.
29 people found this review helpful
Kaela Way
- Flag inappropriate
- Show review history
Don't waste your time just go to Verizon instead .I cracked my screen because I fell I should have been a $29 repair instead I had to replace my entire phone because they will not cover Google things even though I been paying this insurance for years . end up being that $199 for a phone replacement phone I still do not have this SCAM insurance.
25 people found this review helpful
juan bellamy
Verizon needs to work on their 4G services and stop lying about how great their 5G service is. Your 4G is lacking all over the U.S. I drive semi trucks and have been in places where there is no service and it's along major interstate highways.
9 people found this review helpful