deb ottensmann
I was forced to get the app, as I wasn't getting paid since 8/11. They quit taking the paper timesheets and never let me know until I called because I wasn't being paid. It will not let me enter my time. I says enable your geo location. Well my phone location is on and I know it works. Called numerous times. Either no one calls back or they don't know how to fix this problem. I'm in the boonies so Internet isn't perfect. Never saw something that makes a simple task so difficult! Deb O
2 people found this review helpful
Stacy
Latest update requires me to log in repeatedly when clocking in and out. When logging out the screen changes to "complete logging out", even though I have completed logging out. If I press complete logging out, I get an error message stating there's a conflict in time. Clients really don't appreciate you standing in their homes trying to get the app to work. It would also be awesome if, in addition to the total time worked in a day, there would be a total for each record of time.
23 people found this review helpful
GT Independence
7 February 2024
We're sorry to hear about your difficult experience, and we're grateful for your honest feedback. Please contact us at 877.659.4500 or email us at customerservice@gtindependence.com.
A Google user
App is HORRIBLE since the latest update. It took me 4 days to get the app updated. Then it duplicated time entries. When I deleted the duplicates, it also deleted the original entry. FRUSTRATING!!! Finally got that straightened out but when approving, the entries are out of order and confusing. Then, when approved and signed off, it takes an excruciatingly long time to update the entries and these last two items are not fixed!! I just sat here for 20 minutes waiting for the app to update entries
74 people found this review helpful