If all you need done is a simple return then this is great. That's all I needed done and took maybe 20 minutes. App is easy to use and seemed stable throughout. No hang ups or long loading screens between forms. I did pay for the H&R plus by choice. I just got tired of all the fees from turbo tax. I do recommend this app.
Good app. All important parts are working great. Some minor updates would be nice, like birth input made me put the numbers in backwards. I use them every year, and my taxes became more difficult this year with a home purchase and had to itemize. Still worked great. I ended up paying $70 between both fed and state in order to have the "deluxe" package. But probably worth it, if I need a copy 6 months from now. Don't take the emerald card or the loan. That's where they get ya.
I did everything and even got a receipt saying It charged me and took it out my federal but when I checked on the irs app about the status it says information not available but I filed on February 2nd and it didn't even say when I would get my return so when I log in on the app it just says "e-file started" so did it not go threw? Because if it didn't then why did I get a receipt saying I payed my fees?
*update* Prior issues were indeed resolved. I did continue my taxes with you.. But the advertising of free file is misleading. I do continue to use you and pay because of the convenience of information of prior years being uploaded. Note: it was the website and the app malfunctioning earlier. But as I said. Both were resolved. Keeps saying the connection was reset. Will not log on online or on app. Guess I'll be using another service to file my taxes.
Can confirm the backwards birthdate number input issue..Had to tap in between slashes..Kinda annoying. Samsung J3-6-V Android Ver. 6.0 Other then that its a good and easy app to use. Have used it the past 3 years. H&R blocks the best.
**Edit 1/25/17 I was finally able to access my W2's without having to re-enter. After that, the federal return went smoothly and the tips were very helpful. State return was mostly smooth until it came time to enter direct deposit info - now am stuck in a loop where the app says I haven't entered my bank account info (even though I did). I will contact IT support and update my rating once resolved.** (Original review 1/24/17) Uploaded all 4 of my W2's to the mobile app. Had to update much of the W2 information manually as the app could not read it. After adding 4 W2's, I tapped "Start filing my taxes" and all 4 disappeared! Now the app looks like I never added a single one (Even after closing and reopening the app).
• More Zero. 2016 federal and state 1040EZ, 1040A, or 1040 with Schedule A returns are now free for MILLIONS of clients.
• W-2 Import. Paperless? Upload W-2 PDFs and we’ll import the info automatically. (Don’t worry, you can still snap a pic, too!)
• Need login, app, or technical assistance? We’re just a phone call or email away! Go to Settings, About Us, and click Contact H&R Block.
• Squashed some minor bugs and stuffed in some more features to make tax prep better and easier than ever.
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