Helpling Partner

Helpling group

About this app

Helpling Partner is the app for self-employed cleaners working with Helpling to receive and manage cleaning jobs easily via smartphone. Whether at home on the sofa, or on the way to your next job, you can manage your business anytime and anywhere. With the notification function, you receive live updates about your jobs on the go.

As well as receiving and managing job offers, Helpling Partner also contains a built-in calendar with automatic reminders for appointments and an integrated navigation tool to help you get from job to job.

FEATURES

✔Manage Your Appointments: Choose to accept new bookings and change requests from existing customers.

✔Payments and Transfers: Claim payments for completed jobs and view previous payments

✔Live updates about your jobs - including reminders about upcoming jobs and notifications of changes to any jobs.

✔Push customer notifications - you can now be notified about new customers by receiving push notifications. Click on the notification to see more information about the new customer in the app and respond quickly and easily from the app without using your SMS quota.

✔Chat feature - you can now chat with your customers directly from the app. Introduce yourself to new customers, ask questions about the booking and build better relationships by keeping the conversation flowing.

✔Calendar View: See all your confirmed jobs and job offers in the calendar view, including customer address, to help you manage your schedule.

✔Maps Integration: Individual job overviews contain a map with the customer location, to help you navigate between jobs.

For any questions about the Helpling Partner app, please go to https://www.helpling.com.au or write an email to [e-mail].

Ratings and reviews

Very expensive, in addition to 50 euros, the platform takes almost 50% of everything you earn and pays whenever them want. I've been waiting more than 15 days to receive it and no payment. Valentina, who is personage just a standard answer and no solution. They behave as if were an employer and not an intermediary. Lengthy payment processing. In addition to the countdown constantly being restarted and us waiting like idiots if we've been going to be chosen, when the company's FAQ says that

Here is an incomplete list of things I don't like about Helpling from a cleaner's perspective: 1)- You can't set your availability to biweekly. For example if you have a biweekly customer on one Monday and you just want to fill the remaining biweekly Mondays then that is not possible. 2)- If you have been inactive for a while they downgrade you paymentwise to 'newbie' cleaner status and you start from the bottom. 3)- For One off cleans they put more than 70%!!! service fee on top of it. £8 = £14

Horrible platform for the cleaners. App is laggy. They charge to sign up, then they take 1/3 in commission and on top of that they have heavy fines if you're not able to make it last moment for any reason. Its hard work for little pay with heavy investment and heavy fines. If you're unemployed, it's better than nothing but I'd recommend you focus on something else.

What's new

- Improved various features
- Addressed known issues