instED - Patient App

instED

About this app

instED provides urgent care in the comfort of your home, helping you avoid uncomfortable and lengthy visits to the Emergency Department.

instED is a convenient, innovative and practical alternative to visiting an Emergency Department for your non-emergency care. Our highly trained paramedics are ready to provide the urgent care you need in the comfort of your home 7 days a week.

We treat a wide variety of symptoms, including, but not limited to:

Acute illnesses
- Flu
- Fever
- Respiratory illnesses
- Urinary tract infections
- Nausea and vomiting
- Diarrhea
- Dehydration
- Cellulitis
- And more

Chronic conditions
- Congestive heart failure (shortness of breath, fluid retention)
- COPD
- Anxiety
- Depression
- Asthma
- Migraine headaches
- Diabetes (blood sugar control, wound care)
- Hypertension
- And more

Injuries
- Falls assessment
- Wound care
- Burns
- And more

NOTE:
This app is not for emergency use. If you are experiencing a life-threatening medical emergency, call 9-1-1 right away!

You can use instED's Patient App to request a visit, either with or without creating an account. While it is not necessary to create an account, doing so allows you to save time for future requests, by not having to re-enter your name, address, or phone number. Creating an account also allows you to track your visit including the date for which the visit is scheduled, when a paramedic is en route to see you, ETA (Estimated Time of Arrival) of the paramedic, and when the paramedic has reached your location.

What's new

- Ability to make payments for your visit or for the patients you manage.
- Option to toggle different notification preferences.
- Ability to opt out of receiving text messages.
- Introduction of race and ethnicity fields for patient profiles.
- View visit summaries for completed visits.