Wellness At Your Side

WebMD Health Services

About this app

REQUIRES a WebMD Health Services account through your employer or health plan.

Take charge of your well-being with Wellness At Your Side. The new and improved WebMD app lets you access your well-being wherever you are— at work, at home and everywhere in between. Not only can you find what you’re looking for more quickly, but now the same tools work better together to give you personalized recommendations and information.
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WHAT’S NEW:
Personalized Experience: You tell us your interests and choose what’s important to you. Your experience is unique to you.
Google Fit: Sync steps from Google Fit to your personal health record where they will count towards step battle challenges with your friends!
Recommended Action Plan: To help you focus on the important things, we’ve introduced a new feature based on your Health Assessment, health screening results and other information you provide.
Simplified Navigation: Now it’s easier and more intuitive to move between Interest and Conditions Streams, Rewards, Benefits, Health Coaching and the other tools that you use most often.
More of What You Want: You have more choices and more control, just like you’ve come to expect with your other favorite online experiences.
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Our most popular features haven’t changed:
Health Assessment: a personalized status report with tips to improve your well-being.
Daily Habits: a digital health coach in your pocket to help you set lifestyle goals and track your progress.
Rewards: on top of feeling better, you can earn incentives for healthy choices.
Health Coaching: a free, confidential service to help you reach your goals.
Sync your data: Combine information from your Fitbit, trackers and other devices with your Personal Health Record.
Team-based wellness challenges: engage in a little friendly competition with friends and
coworkers.
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DON’T FORGET!
If you download the app without having a qualified WebMD Health Services account, you won’t be able to use it. Depending on the type of well-being program offered by your employer or health plan, some of the features mentioned above may not be available to you or your experience with the app may be different. If you have questions about your access to WebMD Health Services products, ask your benefits administrator

Ratings and reviews

How appropriate that I go to the website to request tech support and after entering all the required info and clicking "submit", that I'm sent to a page that says "oops, that page doesn't exist" . So, should tech support look in here, this is what I posted, sans my PII: "The app will not let me log in. I open the app and the only option is sign up with SSO. I click it, it takes me to my SAW login. I put in my login and password and the app closes. I reopen my app and it starts all over again"

This app is s completely useless. Signing on is a challenge and then once in it doesn't sync your data regularly with a Fitbit. If you try to go back any manually edit the data it won't sync, you can't. Have reached out to customer service three times now and they have only responded once and didn't even address the issue just stated "it syncs once a day". Less than helped when mine says "last synced two days ago".

As many others have stated, it is nearly impossible to sign in. I've had to reinstall every second use just to get past the sign-in button, and two-factor ID every time. If I'm able to get in it's hard to find the activities I'm currently working on. If it weren't for the incentive I would never use this app again. As it is I'll only use it long enough to get the incentive then try again next year.

What's new

The login experience has been enhanced with a refreshed design and additional support options. Health Connect is now available as a data connection option . See you on the next update.