Ting Sensor

Whisker Labs

About this app

Ting is a new generation of smart technology and service, thoroughly proven to help you protect your family and home from electrical fires. Ting is centered around an intelligent, plug-in DIY sensor and is squarely focused on fire prevention. Ting monitors the electricity in your home to detect tiny, hidden micro-arcs that are often precursors to electrical fires. Ting also monitors for hazardous conditions stemming from poor quality power from the local electric utility service provider, which can damage your sensitive electronic devices, stress your electrical system, and result in safety hazards, including fires.

The Ting Sensor is required to install the sensor and activate your Ting service (however, after installing, the app never communicates directly with your sensor). After installation, the app keeps you in the know 24x7.

If an electrical fire hazard is detected, the Ting Fire Safety team will contact you and guide you through identifying and mitigating the hazard. Some Ting-identified hazards stem from failing or faulty devices or appliances that simply need to be removed from service / replaced. Others stem from dangerous power supplied to the home by the local electric utility service provider. Still, other hazards develop in wiring, connections, or other electrical infrastructure throughout the house; when this type of hazard is suspected, the Ting Fire Safety Team – with your approval – coordinates a licensed electrician to visit your home to isolate and fix the hazard. Ting includes a lifetime credit of up to $1,000 to cover labor costs of such a repair - see Ting's Service Terms for details.

Ratings and reviews

Seems to work well. The idea is good & I think it'll likely catch problems. That said, the app falls a bit short. Just as an example, there is no key for the various symbols that it uses. Back button doesn't work consistently: history > day yes. day > history no. Standard technician oriented situation = Interface is low priority.

So far, this device has lived up to expectations. It's easy to set up. download the app, plug the device into a wall outlet, then follow the simple directions. When the device light turns green, it's fully activated and actively monitoring the electrical wiring. It provides peace of mind, knowing all's well with that part of my house. Fortunately (touch wood), I have not had an event that warranted an alert from the device or Ting's monitoring team--and I hope I never will!

We have one and today noticed that one of our plug pins was almost melted due to an electrical malfunction. I don't understand how this went undectes by something that is supposed to be monitoring all the electrical functions through our house. If I could, I would share pictures of the plug-in. The only thing it detects of full blown power outages and internet loss.

What's new

We’ve made it easier to stay ahead of power and fire hazards with these updates:
• New Home Screen: Get a quick view of your notifications, power alerts, and safety updates, all in one place.
• Power Outage Maps: In addition to alerts, see interactive, real-time outages in your area.
Update now to explore the latest features!