Zain SME

Zain Kuwait

About this app

Zain SME App is an application designed to cater Zain’s SME (Small & Medium Enterprises) segment. This app is a one- stop shop for all Business owners where they can, as they can customize, control and create their packages to suit their needs. As per Zain’s initiative to move towards a digital age, this App was created to allow small business to grow and develop.

Business owners will be able to:
• Manage Autopay settings (Activate, deactivate).
• Pay Bill: Pay outstanding or full amount for all lines in the contract, one line of the contract or a line that is not listed within the contract.
• Bill details: Review bill details per category (penalty, instalments, etc.) and review information from previous months.
• Shop: Purchase new lines, plans, devices and accessories. The customer will be able to select the items he/she wants and will be taken through the full experience of purchasing items and have them delivered to the company address or a different address provided.
• Track orders: Manage real time status of the placed orders (detailed order status will be provided and real-life location of package to be delivered).
• Manage lines: Review existing lines within the contract, change a line’s plan, add a device and/or accessory to a line, etc.
• Call details: Review call/SMS/roaming information per line within the contract.
• Mobile number portability request: Add a line to the existing contract which belongs to another telecom company.
• Manage account: Change company profile, address, update documentation, etc.

Ratings and reviews

Very bad experience using the app it's not user friendly at all

Very basic and always under maintenance

Not good network problems

What's new

General enhancements and fixes