Zain KW
4.3star
39.5K reviews
1M+
Downloads
Everyone
info
About this app
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
4.3
39.2K reviews
Edgar O. Corrales Sr
- Flag inappropriate
May 25, 2025
App resets login information and other details EVERY TIME they update. It completely forgets who I am, forcing me to login and enter all details whenever they update. It's annoying because I have complete control of my phone so I shouldn't have to reset every few weeks and go through OTPs or login verification. Other than that it's a pretty well made app with many options to set up or change options on your lines. Fix the login and I'll update my rating to 5 stars.
7 people found this review helpful
Zain Kuwait
May 25, 2025
Dear Customer,
We are sorry to know the App did not meet your expectations.
For a better experience, we kindly ask you to email us your observations along with your contact number to cust_care@kw.zain.com so we can contact you as soon as possible.
Have a wonderful Day!
Zain Customer Care | cust_care@kw.zain.com
Mathew Long (Masada)
- Flag inappropriate
January 14, 2026
very few features function correctly. for example, I have no email registered, but I'm logged in. I try to reset my password.... "a link has been sent to your primary email address. " What email address? I haven't given you my email yet! this app is terrible.
Zain Kuwait
January 14, 2026
Dear Customer,
We are sorry to know the App did not meet your expectations. We highly appreciate the time taken to share your experience with us.
For a better experience, we kindly ask you to email us your observations along with your contact number to cust_care@kw.zain.com so we can contact you as soon as possible.
Have a wonderful Day!
Sayed Almosawi
- Flag inappropriate
October 2, 2025
The app said my order will be delivered in 2 hours. They charged me and did not send any confirmation whatsoever to my email or phone number. They tried to deliver the order the next day but cancelled it by themselves without refunding when I did not pick up the phone. After a long wait Support told me they're gonna call me, called me at the wrong time next day and never tried to call again. They lied about the delivery time, stole my money, and had terrible communication throughout the process.
6 people found this review helpful
Zain Kuwait
October 2, 2025
*Dear Customer,
In order to better assist you, we kindly ask you to send an email with your observations along with your contact number to our customer care email: cust_care@kw.zain.com so we can get in touch with you as soon as possible or call customer care 107 for follow up.
Have a wonderful Day!
What’s new
General Fixes & Improvements
App support
About the developer
MOBILE TELECOMMUNICATIONS COMPANY K.S.C.P.
devteam@kw.zain.com
State-owned building, Mobile Telecommunications Company Building 80023 Block 6B, Airport Street
PO Box 22244, Al-Shuwaikh Residential Area
Kuwait City 13083
Kuwait
+965 9888 8107
