DEC Connect

National Information Solutions Cooperative

About this app

DEC Connect provides Delaware Electric Cooperative customers account management at their fingertips. Customers can view their usage and billing, manage payments, notify customer service of account and service issues and receive special messaging from their utility.

Additional Features:

Bill & Pay -
Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device.

My Usage -
View energy usage graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture based interface.

Contact Us -
Easily contact Delaware Electric Cooperative by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates.

Outage Map -
Displays service interruption and outage information.

Map -
Displays facility and payment dropbox locations on a map interface.

Ratings and reviews

The app works great to pay your bill. I use it often. It doesn't update regularly though. I check all my bills on every payday to see what's due and pay it. I've checked for a month straight and nothing is due from DEC. Then all of a sudden I have a past due balance? I call BS. Companies like Verizon send a notice through the app when the bill is ready not just overdue. The app is overall user friendly but you guys need to fix the notifications and account updates.

I don't see very good reviews for this app, I don't think I'll be using the space on my phone if the app has continuously had issues over the years. Maybe when its repaired.

When I go to my saved password manager from Google, it shows my p/w with stars but won't let me see it. I've been able to do this in the past, which is convenient, because I never write them down.

What's new

Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects.