MyJacksonEMC

National Information Solutions Cooperative

About this app

MyJacksonEMC is a mobile application that provides self-service options for members to easily and securely access their online account, pay their Jackson EMC bill, monitor daily energy use and more.

See the many advantages of MyJacksonEMC:

• Make and view payments made via MyJacksonEMC
• Residential members may pay with Visa®, MasterCard® or Discover® with no convenience fee and sign up for recurring payments via MyJacksonEMC.
• Easily access billing information and manage your account 24/7 from personal computers, smartphones and tablets.
• Check your daily and hourly usage and compare usage history.

Visit www.myjacksonemc.com/ to view tutorials.

Additional Features:

Bill & Pay -
Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device.

My Usage -
Find interactive tools and graphs that allow you to look at current and past energy use, determine average energy use and set a monthly target to help avoid unexpected high energy bills.

Contact Us -
Easily contact Jackson EMC by email or phone.

News -
Jackson EMC knows the importance of keeping members informed. Monitor news that may affect your service such as rate changes, outage information, energy efficiency tips and upcoming events.

Report an Outage –
Report an outage directly to Jackson EMC. Members can also see service interruption and outage information.

Office Locations –
See facility and payment locations on a map.

Ratings and reviews

Easy to use app. Makes paying your bill convenient.

3 years later I still hate this app!!!! I cannot stand this app! I have two accounts and they are always merged. Usually I can at least pay one and not the other but I can't even do that right now! I do not understand why the accounts have to be merged!!! so now I have to get out my laptop, log on and go into the regular site to make a payment on one account and not the other. ☹️

Can't log in. It says info is incorrect but I can log in fine on my PC with the same credentials. Can't reset password either through app because it says account number invalid. What is the point of having an app published to the app store if it doesn't even pass the first step of "can your customers log in?"

What's new

Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects.